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February 2023 by Suzanne Hemmer
Working with Samuel has been a breath of fresh air for us at TrustCo. He is willing to research to discover the "why" and "how" procedures work or don't work for us and then offers suggestions that bring results. If we need to look at new paths for our company, Samuel is there to guide us. Samuel is very professional, polite and a pleasure to work with.Thank you, Samuel.
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November 2022 by Paul Hesse
Sam Mukollari was my loan officer for a recent home purchase, and I had a really great experience. I've used Trustco for three home purchases, and I really appreciate the personal attention and service that I receive. Sam was with me every step of the way, providing expert advice and advocating for me as needed. I always felt like I could call him or pop into the office to ask a question. It's that kind of customer service that keeps me coming back to Trustco. I like feeling like I have a friend who's helping me through the process.
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November 2022 by Therese Coyne
We used Trustco for our original mortgage in 2013 and the process could not have been easier! Last year, Samuel Mukollari called us to inform us of refinancing rate changes. He was extremely helpful during that process and again, our experience was positive - it was done quickly and efficiently and Sam kept us informed of every step along the way. I highly recommend Trustco to everyone needs home financing!
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May 2022 by malik bellot
i just open up account from trustco bank and did sigh up for bill pay to make a payment but unforatunely trusco bill pay account has been currently locked i tried calling bill pay susport and i explain to them what happend and they said that my account has been frozen and they said there's nothing else they could so im gonna have to close trusco bank.
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October 2019 by Trudy Madsen
Darren is soo great, knows your name when you come in, even away from the bank. Very nice place to do your banking, good interest rate.
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January 2019 by Joanna Campagna Fertucci
I typically visit the Poughkeepsie location and the staff there are fantastic! Darren (mgr) & Patricia are always smiling, knowledgeable & willing to help in any way they can. It's not just walking into any bank, it's visiting with the people in MY bank, who know my name, remember my kids, engage with me more than just walking thru the motions of a transaction. If you haven't been to this location, you should!