Citizens
BanksHours:
24-15 Queens Plaza N, Long Island City NY 11101 Hours
About Citizens
Citizens bank has many branches and ATMs across states, and customers can use its online services and mobile app. Customers praise the bank for its exceptional service and professionalism. The staff at the Long Island city branch are known for their dedication to customer satisfaction. Many reviewers note the staff’s genuine care and efficient handling of banking needs. The team is described as helpful, knowledgeable, and quick, and they address concerns with professionalism. Reviewers also highlight support for cross‑border accounts and complicated issues. Overall, customers feel the bank goes above and beyond and recommend it for its efficiency and effectiveness.
Most Recent Reviews
August 2025
Aniva was very professional and helpful, I could tell she was smiling even over the phone!! Thank you for taking care of my concerns!!
December 2023
Naima Sultana who is an Asst. Branch Manager at CITIZENS Bank ( Long Island city) is a model of exceptional service and professionalism. Her expertise and dedication to customer satisfaction make every visit a pleasure. Highly recommended for her outstanding support and guidance.
September 2023
The customer service is amazing, everybody is very professional specially Naima Sultana. I am so happy with the Bank that I referred a friend to Naima.
More Comments(38)
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