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“Rupinder was extremely helpful when setting up my new account. She made the process fast and easy and answered all questions that I had. Would definitely recommend!!”
“I had a great experience at this Chase branch. Josep helped me resolve an issue with my credit card application and was very professional, patient, and helpful throughout the process. He took the time to understand the situation and helped me get everything fixed. Excellent customer service. Thank you, Josep!”
“David was so supportive in the process of buying my first home. Karen and Brian who were also part of the team were so helpful and timely during the whole process. They all pay attention to the small details to ensure you close well!”
“I visited the Citi Bank branch at Court Square intending to fully close my account due to my frustration with some of Citi's procedures and systems. The process often felt time-consuming, especially when waiting for mailed verification documents and other requirements. However, my experience at this branch completely changed my perspective. Mr. Clifford, Francesca, and Diane were exceptionally professional, patient, and helpful. They took the time to explain everything clearly, answered all of my questions, and addressed every concern I had. What stood out most was the way they treated me with respect and professionalism throughout the entire interaction. They made me feel valued as a customer regardless of my account balance or financial situation. Their customer service was genuine, welcoming, and focused on helping me find solutions. Thanks to Mr. Clifford and his team, I decided to reconsider closing my account. They are a great example of what excellent customer service should look like. I truly appreciate their assistance and would highly recommend this branch to anyone looking for knowledgeable and attentive banking professionals.
Frensca, Diane and Mr Clifford
Best regards”
“Our experience at the Sunnyside Dime Bank has been excellent throughout many visits. The staff is very professional and customer-oriented. Special thanks and appreciation go to Ms Chu for providing excellent customer service. I highly recommend this branch of the Dime”
8:30AM - 4PM
31-10 37th Ave Ste 403, Long Island City
Banks
“This credit union is the best. So much better than dealing with the big banks. They don't have a lot of branches but they have excellent online banking and belong to a network of ATMs that rivals the big banks in number and convenience of locations. The best thing is their employees who are always friendly and helpful. Highly recommend.”
9:00 AM - 5:00 PM
1051 Jackson Ave, Long Island City
Banks
“This review is for the atm, there's 2 machines at one of the entrances and there are a few more inside the actual bank. It is located right by the 7 Train vernon blvd train stations (jackson ave side) so it is convenient to be able to grab cash and hop on the train! I did notice there was usually a line inside for people who wanted to go to the tellers.”
“Personalized and speedy service. I Love the Community at this branch. The gentlemen at the tellers where very kind and made me feel at home. Highly recommend to bank here.”
“I have gone to this branch many times, They are always professional and helpful. I have worked with Ms Soares few times, and she knows what she is doing and she is very helpful and kind. They take as much time as is needed to make sure everything is done right. There is never a wait, I just make the appts, and I just walk in and get started.”
“I had a great experience at Chase thanks to Harris. He was extremely professional, patient, and knowledgeable throughout the entire process. He took the time to clearly explain all the options available and made everything simple and stress-free.
What really stood out was how attentive and helpful he was — he genuinely cared about making sure everything was handled correctly and that I understood each step. Customer service like this is rare these days.
If you visit this branch, I highly recommend asking for Harris. He made the whole experience smooth, efficient, and pleasant. Thank you again for the excellent service!”
“This review is for Kosta (Costa), a teller at Webster Bank on Ditmars in Astoria. I do not bank at this branch, but today I was in Astoria and went to the teller to make a transaction. When I walked up to the window, I was greeted with a full smile by a young man. He saw my name on the transaction slip and spoke to me in Greek, not losing that great smile. I then asked him if I can use the lady’s room and he escorted me to it and waited for me. I was so impressed by him that I asked him for his name. This is the kind of customer care that one expects when banking. Unfortunately, it is very rare. I definitely do not receive this treatment at my branch after banking there for years. Thank you Kosta for making my day today. You will definitely go far in your career and you are an asset to Webster Bank.”
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“Manuel has been so helpful … he is always willing to help me with my business set up and the processor . Has been a great experience and very transparent towards my clients”