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“Naima Sultana who is an Asst. Branch Manager at CITIZENS Bank ( Long Island city) is a model of exceptional service and professionalism. Her expertise and dedication to customer satisfaction make every visit a pleasure. Highly recommended for her outstanding support and guidance.”
“Had a great experience today with John and Joseph.
We had an appointment booked at 12.30 but popped in at 9 opportunistically, and John set us up with Joseph straight away. Joseph then set up our account in less than 40 minutes - very friendly and informative.
Really great service (normally I dread going in stores in person, but this was easier than signing up online!)”
8:30AM - 4PM
31-10 37th Ave Ste 403, Long Island City
Banks
“This credit union is the best. So much better than dealing with the big banks. They don't have a lot of branches but they have excellent online banking and belong to a network of ATMs that rivals the big banks in number and convenience of locations. The best thing is their employees who are always friendly and helpful. Highly recommend.”
“Personalized and speedy service. I Love the Community at this branch. The gentlemen at the tellers where very kind and made me feel at home. Highly recommend to bank here.”
“I had a great experience at Chase thanks to Harris. He was extremely professional, patient, and knowledgeable throughout the entire process. He took the time to clearly explain all the options available and made everything simple and stress-free.
What really stood out was how attentive and helpful he was — he genuinely cared about making sure everything was handled correctly and that I understood each step. Customer service like this is rare these days.
If you visit this branch, I highly recommend asking for Harris. He made the whole experience smooth, efficient, and pleasant. Thank you again for the excellent service!”
“Our experience at the Sunnyside Dime Bank has been excellent throughout many visits. The staff is very professional and customer-oriented. Special thanks and appreciation go to Ms Chu for providing excellent customer service. I highly recommend this branch of the Dime”
“David was so supportive in the process of buying my first home. Karen and Brian who were also part of the team were so helpful and timely during the whole process. They all pay attention to the small details to ensure you close well!”
“I have gone to this branch many times, They are always professional and helpful. I have worked with Ms Soares few times, and she knows what she is doing and she is very helpful and kind. They take as much time as is needed to make sure everything is done right. There is never a wait, I just make the appts, and I just walk in and get started.”
9AM - 5PM
5 Ct Square W, Long Island City
Banks
“Clifford was able to assist me with helping me get my credit card fees waived unlike the multiple representatives that I attempted to talk to via call and on the app that didn’t allow me to waive the fees. I really appreciate Clifford’s assistance especially now that the holidays are coming and we’re in a horrible recession.”
“This review is for Kosta (Costa), a teller at Webster Bank on Ditmars in Astoria. I do not bank at this branch, but today I was in Astoria and went to the teller to make a transaction. When I walked up to the window, I was greeted with a full smile by a young man. He saw my name on the transaction slip and spoke to me in Greek, not losing that great smile. I then asked him if I can use the lady’s room and he escorted me to it and waited for me. I was so impressed by him that I asked him for his name. This is the kind of customer care that one expects when banking. Unfortunately, it is very rare. I definitely do not receive this treatment at my branch after banking there for years. Thank you Kosta for making my day today. You will definitely go far in your career and you are an asset to Webster Bank.”
“Been a customer for over 15 years. Warm tellers who recognize you (that is, if you come in regularly as I do) and know you by name. Trustworthy and good customer service.”
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“Manuel has been so helpful … he is always willing to help me with my business set up and the processor . Has been a great experience and very transparent towards my clients”