Fast Track Mobility Driver Center is a car rental company. Customers report the rental process is not difficult, requiring only the provided documents to get approved. The service is described as very great. Many reviews highlight specific, helpful staff members across different departments, including customer service, sales, billing, and the customer success team. These employees are noted as polite, responsive, responsible, diligent, smart, knowledgeable, professional, and always ready to assist. They work with customers to resolve issues and work in the customer's interest. In cases of problems like a car breaking down, the company provides roadside assistance and arranges for towing. Staff can help to arrange a replacement vehicle quickly, even during long weekends when the office is closed, and can deliver the car. Billing and payment terms are described as easygoing. Customers mention switching cars with no hassle and that minor damages are taken care of. The company has a helpful and professional new crew in customer services. Several long-term customers, including one working with them for five years, recommend the company and its team.
Shahrukh is a business review expert. Such exceptional communication he made me change my original rating to 5 star.
June 2024
Shout to Shahruk from customer success team. Fatima, Zaninab (Diana), and haseeb from the billing department. They always hold me down and try their best to work with me. Thank you guys so much ??
June 2024
Awesome customer service JENNY TINEO you are the best.
