Rite Aid Pharmacy receives mixed reviews from customers. Many appreciate the convenient location and friendly staff, which encourage repeat visits. The store offers a good variety of products, but customers have expressed a desire for self-service checkouts to improve convenience. However, there are notable issues with the store’s self-checkout machines, which are often out of service, leading to longer lines. The pharmacy also faces criticism for poor customer service, including situations where customers do not receive the correct amount of medication, such as missing pills, and staff who are unhelpful or unresponsive. Customers have experienced difficulty reaching pharmacy staff by phone, often getting automated messages instead of direct assistance, which causes delays in obtaining medication information. Overall, while the store has friendly employees and a good product selection, problems with pharmacy service, communication, and equipment reliability impact the overall customer experience.
Very bad quality I tried buying a birthday card there and they were charging me 5 dollars with tax also it didn't include any envelope you had ro pay tax the worker was rude and the place was empty and messy there wasn't anything to buy and some of the food items were open
December 2024
Pharmacists there are horrible and lazy to answer phones. They need to do their jobs. They let it ring.
December 2024
Conveniently located use to operate 24hrs in the past but it’s opened up to midnight
