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April 2025 by Soorsattie Sauers
Not so bad but it can be a better way to noticed the sign in keypad
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March 2025 by Vikrant verma
Very rude behaviour and guy is telling me get out of the store or he will punch me even i had checked in for my service
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March 2025 by Ahmad Zia Zia
Second time : 2/2025
It’s a worst experience. They kept us waiting more than 30 mins. Slow customer service. Manager seats in room not coming forward to help.
It’s ridiculous environment. Come on it’s NYC life is fast . Move your place fast . It looks they are gossiping with clients. UNPROFESSIONAL.
First time visit: 5 stars ⭐️
I visited this place & they welcomed me warmly. Mr Manik helped me professionally. I will recommened this store.
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February 2025 by Giuseppe Aguiar
Street Parking Only
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January 2025 by Rashpal Singh
Close to my location it’s good.
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November 2024 by Noel Ramdhan
The service is bad. They just point to each other and say, "Go over to this person or that person." There are no clear instructions on which customer comes first. Even when the names are available on the customer board. Personal were just standing there. All that being said, Ashanti was awesome and quick. She didn't bide her time between customers and was quick to help.
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October 2024 by Md. Afzal Khan
Good Service
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June 2024 by Tevinnash Naipaul
Terrible. Slow slow 1 employee working. Waited forever. The staff didn't even care all in the back waisting time.
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March 2024 by Alex W.
0 STAR! DON'T GO THERE !
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March 2024 by Jonathan Bhola
Manager doesn’t help customer just walks away. Sale reps sitting on their phone pretending to do work but just playing games. Customers getting angry people there is no line very unorganized. Not even telling elderly customers to sign in. Just sad they’ll let anyone run stores.
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March 2024 by Christian Pulchan
Workers are talking to each other instead of helping customers not professional at all very slow spent over 15 min just to collect a modem and router
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March 2024 by SA Ahmed
I got mixed experience in the store while I observed their customer service. I thank the customer service rep Mr. Ashikur, he solved my problem and he offered me their products. I saw another associate telling a customer that if the customer does like their services, the customer can go to other store.
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February 2024 by Geo M.
One star is too much for this place. My elder dad came in to the store alone, now he is deaf in one ear and could not understand the worker Ashley, she was rude and annoyed that he kept asking her to repeat herself.so i was outside parked and my called me for help. I came in and he had told me what happened.I told her lookThis lady should get training in how to deal with ALL kinds of people we are not all the same humans, my father is disabled and she was rude and just cold and a bad attitude issue. I proceeded to her that she has a job because of us paying customers. She said “hol’up, i get chu someone else” which she walked away to get someone and then she didn’t. See when a person like me voices over she has no dominance like she had with my father then she tried avoiding me. Extremely rude, shes dealing with a senior citizen so if she can’t handle it, speak up and ask one of her co workers to deal with that type of customer. The whole store just has bad customer service, i am not looking or hoping to have anyone fired but a training in customer relations should be given. This is why T mobile is so successful because they are friendly and courteous. So, last thing is another lady behind me online agreed with me that she was very rude and she has dealt with ashley before so its not just me or the first time.
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January 2024 by arie mulchand
Hi SayedaI appreciate your kind nature. You are so kind and helpful with great patience. You are wonderful you are special. I apologize for my rude attitude. It is no excuse to be this way with you. You are amazing… happy holidays. Thanks for setting up my new phone service.
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January 2024 by afraz37
This place need to close down.how long you have to wait to get help.
