Spectrum Store

Cell Phone Stores, Internet Service Providers
Hours: Spectrum Store, located at 71-40 Austin Street in Forest Hills, NY, offers a range of services including broadband internet, mobile, and cable TV. Many customers report positive experiences at this location, praising the friendly and helpful staff. Visitors have highlighted the amiable nature of representatives like Maya and Mitu, who provided excellent customer service and resolved issues effectively. However, not all experiences have been positive. Some customers have encountered unprofessional service, with a specific incident involving a representative named Emanuel, who failed to adequately address billing concerns. Despite this, there is a notable turnaround, as other staff members, including Luca, have been recognized for their kindness and willingness to assist customers with their needs. Overall, while customer service at Spectrum Store can vary, the welcoming atmosphere and the ability to manage accounts, pay bills, and upgrade services make it a valuable resource for residents. However, some customers express concerns about Spectrum’s pricing.

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  T-Mobile Cell Phone Store, Mobile Phones
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  Verizon Cell Phone Store, Mobile Phones
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  Verizon Cell Phone Store, Mobile Phones

1. Forest Hills, New York