I came to Tmobile a little frustrated with the challenges I had transferring my data to my new phone. Thanks to Sam I left having everything completed. Sam was very patient and helpful and I was done earlier than expected. Sergio was also very helpful in sharing information while I waited.
November 2023
Terrific experience! Sam was super friendly and knowledgable in helping me choose phone plan and phones. Really excellent customer service. Highly recommend.
November 2023
Staff seemed to be too bothered by my question about chargers. I was given one option to choose from without explanation after I was which types they carried. I was not told the price until I was already passed forward to someone else to pay and I was tapping my phone. 2 stars because they had chargers.
