Thrifty Car Rental
Car RentalHours:
45-01 20th Ave, Queens NY 11105 Hours
About Thrifty Car Rental
Thrifty Car Rental offers generally smooth and convenient service with clean, functional vehicles. Many customers appreciate the quick checkout process and the ability to skip lines by checking in online. Staff members are often friendly and helpful, especially when resolving issues like rebooking rentals or addressing billing concerns. However, there are occasional challenges, such as delays with electric cars and charging, and some staff interactions may lack friendliness. Customers have noted that rental availability can sometimes be limited, requiring adjustments or alternative options. Clear instructions for after-hours vehicle return are not always provided online, so customers recommend asking about this before leaving the lot. Some reservations, especially those involving prepaid or special deals, may lead to misunderstandings about insurance and charges, underscoring the importance of reviewing documents carefully. Overall, Thrifty Car Rental is a reliable choice for quick, straightforward rentals, with attentive staff willing to make things right when issues arise.
Most Recent Reviews
January 2026
This is my third time visiting this location, and the customer service was amazing. Mae provided great service, and her coworker was also very professional. The vehicle was clean, the location was great, and the overall experience was excellent. Thank you for the awesome customer service!
December 2025
Robert really saved the day. We spent the whole day in the airport and really wanted to get home. We were a tight spot and he found us a way to get a car. He went above and beyond and we couldn’t speak more to his professionalism and compassion for some clients in a time of need. Thank you again Robert!
November 2025
Deja was amazing. She was very helpful. Very informative. 10/10 customer service. Next time I’m in town I’ll definitely come back and secure a car - from the girl with the yellow coat
More Comments(224)
You May Also Like
- Queens, New York
