Thrifty
Car RentalHours:
312 Federal Cir, Queens NY 11430 Hours
About Thrifty
Thrifty is a car rental business located at an airport. Reviews note it is a good airport car rental centre with pleasant air conditioning. The service is described as relatively fast, with employees often being friendly, nice, knowledgeable, and working with speed. Customers report being taken care of quickly and with a good attitude, without being badgered into upgrades. The shuttle from the airport is easy, though other bus services can be challenging. The return process is frequently highlighted as easy and quick, with one customer receiving a deposit back immediately. However, experiences can vary. Some customers encountered issues, such as a wrong date on a reservation where staff did not help much. A common point is that the advertised price can be more "cheap" because a required insurance package makes the total cost more. Wait times can occur, attributed to factors like only one person cleaning cars or waiting for a car to be returned and ready. Minor issues with car features, like Apple CarPlay not working, are sometimes reported but were addressed by the knowledgeable ground team. Overall, many customers recommend giving Thrifty a chance, stating their positive experience was not like some negative reviews they had read.
Most Recent Reviews
June 2024
Awful -- overbooked and turning people away, even though third party sights show availability. Avoid.
June 2024
Terrible service, never ever again. Car is not ready and my family including 1 year old kid been waiting for more than an hour. They charged me 435$ at the counter and after told me that they don’t have available cars.
May 2024
They lied to my father who doesn’t speak English fluently to upsell him. Absolutely useless over the phone, pay extra and go somewhere better.
More Comments(85)
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