Trek Bicycle Forest Hills offers an exceptional experience for bike enthusiasts. Customers praise the knowledgeable and professional staff who provide helpful assistance, whether in-store or over the phone. The shop is noted for being clean, organized, and welcoming. Many reviews highlight the team’s dedication to ensuring customer satisfaction, from building bikes ahead of schedule to offering personalized suggestions and test rides. Customers have expressed their happiness with their new bikes and appreciate the attentive service, which includes making adjustments and installing accessories. Trek Bicycle Forest Hills is recognized as a reputable bike shop with a commitment to excellent customer service, making it a go-to destination for bike purchases and maintenance.
I had a flat tire on the Rockaway boardwalk. John, the service manager, stopped and repaired my flat, charged me nothing. He paused his bike ride with friends to offer me assistance. I am impress & grateful for his generosity. I will now be using this store for all my needs.
May 2026
I don't ride a Trek, but this is where I take my Cannondale SuperSix for 'the big tuneups'. Johnny & Co always explain your options and never try to push you up into unnecessary extras. They're arguably the best priced place I know of that do work of this caliber.
May 2026
Best shop you could ever be associated with. Community oriented and best customer service. The manager at this location is the best.
