The United States Postal Service location at 165100 Baisley Blvd is a retail Post Office offering walk-in passport services, along with mailing and shipping. Based on customer reviews, experiences at this branch vary. Many reviewers found the staff to be very courteous, friendly, helpful, and swift, with clerks described as quick and lines that move quickly. Several customers had positive experiences specifically with passport services, noting the staff was helpful and answered queries promptly. However, some reviewers noted issues, including one instance where a customer with a passport appointment was not taken on time. The physical place is noted by one reviewer as needing to be spruced up. Crowds can build during certain weeks of the month. Despite previous bad reviews prompting hesitation, several customers were glad they visited and recommend trying the location for themselves.
Interaction with the clerk was unpleasant. Very impatient.
May 2026
The big black lady with the blonde and pink braids with the sunglasses is rude and have no customer service
April 2026
This specific location usually has a line. The location is way overdue for major redesign. I estimate the wait time is usually 10 to 15 minutes. The agents always ask for online reviews of their service.
