The United States Postal Service location at 165100 Baisley Blvd is a retail Post Office offering walk-in passport services, along with mailing and shipping. Based on customer reviews, experiences at this branch vary. Many reviewers found the staff to be very courteous, friendly, helpful, and swift, with clerks described as quick and lines that move quickly. Several customers had positive experiences specifically with passport services, noting the staff was helpful and answered queries promptly. However, some reviewers noted issues, including one instance where a customer with a passport appointment was not taken on time. The physical place is noted by one reviewer as needing to be spruced up. Crowds can build during certain weeks of the month. Despite previous bad reviews prompting hesitation, several customers were glad they visited and recommend trying the location for themselves.
Not even zero stars, poor service and bad attitute. Today I had an appointment and i was denied service. Today was not a walk-in passport day and they preferred to help a walk-in person. So try to avoid this location.
July 2026
Rude staff . Truly not sure how they were hired. You never know what someone is going through and the women who worked the Thursday shift closing were extremely unprofessional
July 2026
The staffs are extremely rude they were not trained well enough at all. Avoid this place!! Will never be coming back ever again. Please teach your staffs how to communicate with customers respectfully.
