The United States Postal Service at 21810 Merrick Blvd is a busy location that provides essential mail and package delivery services to the community. It is one of over 30,000 USPS locations nationwide, committed to secure, reliable, and affordable delivery to more than 157 million addresses across the U.S., territories, and military bases worldwide. This location offers walk-in passport services, making it convenient for customers needing to apply for or renew passports. Customer experiences at this post office vary. Many customers praise the staff for their helpfulness, professionalism, and kindness, especially highlighting a particular clerk who is highly efficient, patient, and goes above and beyond to assist. One reviewer described this clerk as a “world class customer service professional” and expressed appreciation for her outstanding service. Another customer shared a similar sentiment, commending a clerk for being helpful and understanding. However, some reviews mention issues with attitude and professionalism among certain staff members. A few customers reported unprofessional, impatient, or disrespectful behavior, especially towards elderly customers. There was also a note of improvement over time, with recent reviews indicating that the staff has become more courteous and attentive, possibly due to feedback from customers. Despite the busy environment and occasional delays, the staff’s professionalism during hectic times, such as long lines and chaos, has been appreciated. Overall, the post office is recognized for its vital services and dedicated employees, with ongoing efforts to improve customer experiences.
Yeahhhh they’re definitely rude but it’s not everyone. You’ll get what you need down but rudeness is unavoidable with one of them. They do have one sensible lady though.
August 2026
Tight parking lot, wait times and which line to stand on confusion (are there two lines?) Good service once you get to the window.
June 2026
One of them doesn't listen. I asked her to weigh a package, she holds it in her hand to weigh it and gives me an estimate instead of putting it on the scale. Also if in customer service, there should be clarity in speech instead of stressing to figure out what is being said. I went to someone else instead and got thru
