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March 2024 by --
Not accepting any new outpatients since Covid, which is entirely unacceptable given people needing help now more then ever.But their Methadone Maintenance Treatment Program (MMTP) is a disgrace! They make ZERO attempt to help people get off, and allow patients to continually come up dirty without any repercussions such as mandatory counseling, meetings, etc. I've had two family members there (mother was for decades who's since passed), and brother is spiraling, and they don't notice or care. All they've done is prescribed massive doses of Gabapentin for anxiety which is only for nerve pain, and connected him with other addicts who continue using.
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March 2024 by Madotsuki
Do not go here, these people are not to be trusted!!! They misdiagnose patients and malpracticed on me with ECT. It's a scam.
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March 2024 by Z Waldman
Among many other qualms I had about their care -1) They did not give me a voice in medications placed on me2) They placed me on a medication causing urinary incontinence without warning me3) They held me several days past my preferences4) The food and environment is frankly, terribleFind your help, but find it elsewhere. This place does not put you on the right track to health and happiness.
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March 2024 by Destiny Padilla
They are all about money and prescribe medicine and diagnosed you to better their research. Today is March 9, 2024! Back in 2017 i had A VERY VERY LONG STAY AT ZUCKER HILLSIDE. They used me as a genie pig for the medication”resperidone” i was tested for STD’s and STI’s through my urine throughout my whole stay i was left with no treatment. I am a Child of God and i went in due to insomnia and lack of sleep for 3 months and was misdiagnosed due to their research desires. I was labeled bipolar and schizophrenia which isn’t supposed to be”diagnosed together”. They paid me to take a medicine i had no business getting involved with. My Doctor who practiced malpractice on me was Dr. Rashad Hardaway.
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March 2024 by Rachel
I got 35 ECT treatments and it’s RUINED MY LIFE. I lost the first 20 years of memories in my life. And now It’s been 3 years since my last treatment and I still can’t form new memories or even function. School is so hard because I can’t learn anything. My brain is fried. Please don’t do ECT. Go to ketamine, go try tms, try VNS (that’s what I’m looking into now) there are other ways. Learn DBT or CBT. Don’t fry your brain. I wish I could sue the doctors who allowed me to get 35 sessions when I wasn’t showing any improvement. And they lied and said the memory loss is just short term. It’s been 3 almost 4 years and I feel utterly useless and empty. You may be saying “ hey I wish I could forget stuff about my life” but that’s not always how it works. I still remember pain and emotions I went through in intense moment even if I don’t really remember the details. And losing every thing, even happy little moments is terrible. Maintaining relationships is hard because I can’t remember my friends lives or what they’re up to. I can’t keep up in any aspect of life. I’m afraid of getting a job because I don’t feel like I capable. I sometimes can’t form sentences well anymore so how am I going to interview somewhere? Sometimes I forget what I was talking about halfway through a conversation and have to ask someone what we’re talking about. PLEASE DONT DO ECT. Although zucker hillsides inpatient is great I’ve been on the college unit twice and liked it better than other hospitals like south oaks
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January 2024 by Stephen J. Schneider
Just called for an outpatient appointment for a very real need and was told that they were not accepting any new outpatient patients. No alternatives, nothing. Just, "there is no room at the Inn" for you. Terrible.
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December 2023 by Loretta Demaio
My son has been seeing Dr. Ling and it's been the worst experience. She never puts his prescriptions in on time, it takes at least a week of constant calling to get a message through to her and the worst part is every since he was assigned Dr. Ling he has had a setback. He has schizophrenia and he was doing so well until he started talking to her. She has set him back to talking out loud, I can't list all his symptoms but he is worse. I just changed doctors. DO NOT TAKE UOUR LOVED PNE TO THIS HOSPITAL. No one answers the phones, no one gets back to you. NO ONE CARES
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October 2023 by Ag M.
Their care of my friend was exceptional. She attempted suicide and I watched her go from a person who had morphed into a person I did not know to someone whom I recogn8zed and had missed terribly. Thank you, 1 North!
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August 2023 by R B
Horrible experience trying to get mental health services for a family member who was in crisis. Told me they were going to put her the inpatient program, and told me i should leave and they would contact me shortly. One hour later they told me to pick her up with very little explanation, other then she basically needs to be suicidal or a danger to someone else. The next few days my family member really went down hill. Called a few days later to see what happened and what my options where, they were completely rude and didn't care one bit. The last person i women i spoke to was the worst and actually hung up on me. Awful experience. Go somewhere else if you want to reach anyone that really cares.
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May 2023 by Kevin Ramsar
Catherine Proto is a very rude therapist from Zucker Hillside Hospital, and she does have a very fresh mouth.
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May 2023 by Jennifer Fan
Complete lack of communication on the care or release of a family member. Ignores information provided and just another example of how "healthcare" in America is a failure.
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May 2023 by Sarah Sankarsingh
Only one doctor in the ER I needed to let know I have rights as a parent. Outside of that 1 fool all other staff, handle my family with respect
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May 2023 by Liz Windley
I was admitted voluntarily to the adult women’s psychiatric unit. The staff was so patient, helpful, genuine, kind, and empathic. There was some incidents with other patients and the staff handled it all beautifully and with grace. They truly helped me and gave me the coping skills that I needed to become a person who can manage their mental illness. I want to thank all the staff and especially the outpatient staff like Fran, who was so patient and really seemed to be on my side and fight for what was best for me. I truly appreciate every step that was taken in order to get me to a place where I needed and knew I could be. Highly recommended for everyone who needs help. 10/10!!
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May 2023 by Michael D
I've had some bad experiences, but coming here for outpatient treatment was by far one of the worst experiences I've ever had.
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April 2023 by review compte
To everyone and ESPECIALLY teenagers -Go to a baptist church, read the bible, connect with God. Knew someone who went here and this place did not end their hell, only God did and that was 15 years and many irreversible consequences later when they finally understood Christ's sacrifice and what it all meant. Catholic churches do not relay this message clearly. Go to a baptist one and gain a family and the peace that only God can give; peace that endures even through trials and tribulations. This is the only way. God is love and these hurting hearts need that love.
