Prime Storage offers convenient storage units with drive-up access and 24-hour entry secured by a gate and 24/7 surveillance. The units are very clean and the online rental process is great. The customer service is consistently described as great, with staff noted for being kind, helpful, professional, and going above and beyond. The property is kept clean. The service is an easy recommendation, making customers happy with their choice. It is perfect for storage use for those who pay their bill by the due date each month and remain reachable. The company notes that failure to pay can result in liens and auctions on the unit's contents.
Unit is very clean. Going online to rent a unit was great also. Great customer service. Happy with my choice to rent a unit from Prime Storage.
July 2024
Mae & Lindsay at the GF Dix Ave location went above and beyond for me. A great customer service team. Easy recommendation. Thank you again!
October 2023
I rented in Queensbury and Lindsay the was on site manager. She was kind and helpful. She kept the premises clean and was very professional. I appreciate the extra service efforts!
