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“I came here because my phone wasn’t working right and Aqeel helped me. He helped me find a promotion for my phone and save money while upgrading! It was almost sounding too good to be true but it was actually really simple. Then he helped me back up my phone and make sure everything was working right since I was having a hard time with it. Was super patient and helpful, I recommend”
“I’ve been coming here to Rohit’s store for over 5 years because it was close to my job.
I am now retired , and I am still getting all my phones and accessories from Rohit’s store.
Over the years we have become good friends and I trust him completely when he advises me on such matters
Thank you for you trust and honesty over the years .”
“This guy rocks he’s super helpful and knowledgeable and really helped me out when I was trading in my phone and it’s in a great location. Will be returning and you should too.”
“I had the most incredible and pleasant service experience with Harold, at AT&T Jamaica, Queens!
He was patient, clear and didn’t rush me, even though I asked a lot of questions. We also had a few light moments while he was hooking me up.
Excellent service, great guy!”
“The guy that works there (Shem) is always so helpful and if the issue is able to get resolved right there on the spot, he will get it done. I go no where else........LPZ580”
“I purchased a pre-owned iPhone 14 Plus to upgrade my mother's old iPhone 8 Plus. I transferred everything myself, but activation/transferring her active line to the 14 Plus was still required. Since newer models are eSIM-only, I knew it wouldn’t be straightforward. I could have handled it on My Verizon online, but that likely would’ve meant dealing with customer service via phone and wasting time.
This shop is only a block from my place, so on the way to dinner with my mom we stopped in. Patrick and Kyu activated the device quickly and without any issues. Supporting a local business is an easy choice when the service is efficient and reliable—highly recommended.”
“I’ve been with Verizon for 10 years — and I couldn’t be happier!
The service is always top-notch, reliable, and strong. I especially want to highlight Maria and Abdullah — they’re incredibly positive and always ready to help with any questions. Thank you for your amazing support and excellent customer service!”
10:30AM - 7:30PM
150-29 Cross Bay Boulevard, Ozone Park
Mobile Phone Accessories
“Representative Esaunte was very helpful and very patient with me. I am a senior, I appreciate the fact that everything was explained to me in details. If I have any future problems i will come back to him again.!”
“Very happy with my visit!!! I had a great experience... all my questions answered and got the solution to my problem promptly. Very helpful person. Thank you very much. There was one minor issue: a second line was added to my account but it only took a few months to resolve... so.. win win.”
“We had just moved back to NYC from Paris and stopped by this Verizon boutique and Tas was amazing! She activated our phone lines and internet super smoothly and with a smile! Thank you!”
“I am consistently very pleased with the service from this UES Verizon location. They explained the features of my newest iPhone purchase and set it up quickly and perfectly —and a few months later replaced my cracked screen protector, giving me a nice discount as a loyal customer. Kudos to Terrell and John.”
“Jermaine was such great help in getting me set up to have my iPhone fixed, it was a super easy process. Even though it was pretty busy in there and I had to wait a bit he was very efficient with his time, will be back if I ever need a repair again! And shout out Ralph who did the repair in the back, never saw him but I’m typing this on my new and improved phone!”
“It's a very pleasant store with great customer service and helpful staff. They help you with everything. They explain everything very well. I'll definitely shop here again. I bought over 190 items and at a good price.”
“Mahima & Sami helped us to thoroughly understand our plan, better it and even change one phone for a big upgrade! They are the real deal! We are super grateful for their kind and patient service!”
“Will now ONLY go to grand Ave Verizon store for any of my phone purchases or issues! The guy who helped me was AMAZING! Super knowledgeable and helpful and made the process easy! I have been to Austin st and other Verizon stores and they weren’t as good!”
“got my screen fixed a couple hours after coming in. and more affordable than other places! great service…hopefully won’t need again but if i do i’ll come back!”
“Bunti is the absolute best he was so helpful and so patient he talked me through the entire process and even let me set up my phone with him to ensure that it was done correctly and even stayed late!!”
“Switched my line from optimum Mobile
And took 25$ unlimited plan w international call
Service
Jonaed is very kind to me
Definitely recommend 👏🏻❤”
10AM - 7:30PM
4916 Church Ave, Brooklyn
Mobile Phone Accessories
“Fast easy and painless! Ported my numbers over from Tmobile mark gave me a deal i couldn’t refuse! Best customer service! The port took no longer than 15 mins total in and out! Highly recommend!”
“Good man raj helps me gets bypassed and activate back my oof phone. All these other metropcs stores are useless and shady. They just want to sell you a phone and not go through the process and call the company. I highly recommend the store based on my personal experience”
“Excellent service! The staff was professional, friendly, and very knowledgeable. They made the whole process quick and easy, answered all my questions with patience, and provided outstanding customer service. Highly recommend this Verizon location!”
“The service hospitality, competence, and pricing are unmatched in the city! You feel seen and heard and you realize they appreciate the business and you’re more than just a number. They’ve kept my iPhone alive for far longer than the device manufacturers probably want and for that I thank them!”
10:30AM - 7:30PM
73-02 Northern Boulevard, Jackson Heights
Mobile Phone Accessories
“I had an incredible experience at this Verizon store thanks to Rayhan who helped me! He took the time to explain all the plan options, helped me get the best deal on my upgrade, and made the setup process completely seamless. Customer service like this is hard to find, highly recommend asking for Rayhan if you visit this location!”
“Just switched from Boost to Metro. Best decision ever. Ray made the transition very smooth. Now I only pay $36 with instead of $50 with Boost. Happy with my decision. Thanks Ray!”
“An excellent experience and all the reviews about Gerard being fantastic are so well deserved. He is wonderful and an absolute pleasure to work with. I have been an ATT customer for decades now and Gerard made my latest phone upgrade the most seamless and fun experience that I've ever had with the company. He took the time to explain everything with care, made the transfer so easy and even applied the screen protector for me. Could not recommend his service enough. Thank you Gerard!”
“My friend Ray, the store manager, was extremely helpful and made sure I got a great deal. He provided excellent customer service and made the whole experience easy and enjoyable. This is definitely the best Boost Mobile store! Highly recommend Ray and his team.”
“If you take away the service going down that took hours to come back when everything came back it was done in 30 minutes or less everyone was providing pleasant to talk to”
“Came and got a few items for phones and Alex the manager is a great guy helped us out and made the process every easy. Have everything we was looking for. I would recommend for everyone to come and see him.”
“They have the best screens in the business. The gentleman helped me in a beautiful way. Give me a great price. I highly recommend recommended. ??????????? IPHONE SCREEN FIX!!! Under 10 minutes the phone was working in the proper order. Don’t go anywhere else come over here and get your screen fixed.!!!!”
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“Hardly recommended place if you have to repair your phone! Very professional, kind guy, quick, supportive and friendly! He works with a heart, but not only to get money. Thanks a lot for a help! It was an emergency, but he found time to help me?”