Post Offices near Rensselaer, NY

30 locations found near Rensselaer
View Map

“Went in yesterday to ship my gifts for operation Santa. The woman at the counter ( I didn’t catch her name) was incredibly patient and helpful despite being unfamiliar with the process. This was one of the best post office experiences I’ve had anywhere.”

2.4 Poor17 Reviews

“The same gal is always there. She is efficient and helpful. This is basically a satelite branch here for the convience of people in North Troy. Deliveries stem from the Waterford Post Office. Thank you.Anyone with any complaints here are generally upset by visiting during a busy moment and they need to get over themselves.”

4.6 Superb16 Reviews

“Samantha at the desk was so welcoming and provided efficient service. The wait wasn’t long at all and I was able to ask questions without feeling rushed. Also, this office was extremely neat!”

4.2 Good10 Reviews

“I have to tell you it's such a pleasure coming into this post office. Beatrice is always so helpful and kind!! I am so thankful for the time she gives and is a true credit to her profession!! It's such a refreshing change from where I moved from. It's nice to go to a post office where they take time to treat you with respect!!”

3.9 Good14 Reviews

“Went here for the first time today since it is close to work. I optef for this over over the one in downtown Troy, mainly for the parking and it paid off. Easy parking! My experience was great, there was only one person at the front desk but she was moving so quickly and efficiently, all while still being courteous to all the customers. She did an amazing job. I appreciate a good post office... they are hard to come by. Will definitely be returning!”

3.6 Good29 Reviews

“Tyron was a huge help trying to track a package I was sending. He went out of his way to figure it out. Tyron is worth his weight in gold. 5 stars for him but 4 stars in general because this location needs more help.”

4.3 Superb7 Reviews

“I've been regularly using this post office for the past few months due to working nearby. The staff working here are always kind and more than happy to answer my questions about how to ship items to ensure they arrive properly and promptly. I now purposely avoid other less desirable post offices near my home to go to this one instead!”

3.9 Good7 Reviews

“Had a slight wait in line, which is to be expected at the time of day I went (4:15pm on a Thursday). Otherwise, they had very friendly and helpful customer service! I was in and out the door within 10 minutes.”

3.5 Good8 Reviews

“I really have nothing bad to say about this post office, even if I tried, which I think many people do, just because of the stigma the phrase "US Post Office" is commonly associated with. I get it. I've been to plenty Post Offices in my life to feel the same. This place, however, really is different, and special. Why? Well, maybe for me because it is hidden in a popular strip mall just minutes from my work. That means not only can I take care of postal stuff quickly at lunch, I can also grab a bite and still be in time for my 1:00pm meeting. Also, I don't know if it is because of the location, or that people just don't mail stuff any more these days, but there is hardly ever a line.It is a tiny spot, not like the Post Offices in Down Town Albany, but it still has everything, and the Postal Workers at the counter are always pleasant. My favorite thing about this post office, is that they are open Saturday until 5pm. That is always nice when I need to take care of some mailings on the weekend. You won't find many other post offices open all day Saturday, which leads me to believe many more people appreciate and use this location. And, like I said, if going on a Saturday, I always pick a nice place to eat in the plaza, which has many.”

5 Superb2 Reviews

“I needed help yesterday because my parcel had been delivered to a supermarket mailbox but the supermarket staff and I did not seem to understand one another.I was confused between us until I reached USPS. The lady at the counter was able to help me a quick solution by contacted a right person. Then I was given a parcel by a gentleman after he drove to the supermarket. It was a pleasure to work with them and I really appreciated their kindness.”

2.9 Average38 Reviews

“This is actually one of my favorite places due to the staff, I love them and am grateful for all of their hard work. They are genuinely polite, helpful and patient. Thank you!!!”

2.9 Average15 Reviews

“The person at the desk,Nancy, is one of the most kind and helpful people I've met, both with info and assistance. And she approaches every customer with that.”

3 Average6 Reviews

“I was a bit hesitant after reading about Kelly. I just went there this afternoon. Kelly was not only friendly and helpful, she was totally patient and knew her job.They say when someone complains and doesn’t back up their complaint with validity, it’s usually the complainer that that is at fault. Perhaps a visit to your therapist before you return to the Post Office and belittle Kelly is in order.”

4 Good1 Reviews

“Had a pleasant and easy experience shipping off a package at this location. They do not offer free tape at this location and it’s printed there. I believe I saw there’s a 24 hour lobby that the public can use from what I saw posted on their door. Ken came out of the back and helped me pick the cheapest package and printed out my QR code for my shipping label and put it right on the package for me too. I believe the QR code is the only way they can print your label. Thanks again usps and shoutout to Ken. Kind service too.”

2.9 Average9 Reviews

“I visited this post office recently. It was in the afternoon, the weather was beautiful, and I just had to write this review due to the incredible customer service I received. Sue was extremely helpful, kind and went out of her way to answer my questions and help me understand what I needed to get my packages delivered. Personally I would not be happy if I were stuck inside on such a nice day but she had such a gracious demeanor while going about helping customers that I wanted to leave a review. Hossain who was working with her was also helpful and I am so thankful for their hard work. I am also thankful for the extended hours at this location (open Saturdays late and also on Sundays), which they make possible, and hope they are not taken for granted, and that they get recognized for what they do.”

2.6 Average16 Reviews

“I love this post office. I’ve used it for over a year now, and have never had one issue. Always received super nice, amiable service, and our mail carrier is super sweet. It’s hard to work in a short staffed environment, but I’ve never heard one complaint from the workers. They are exemplary employees.”

2.3 Poor4 Reviews

“Brad is the man - bottom line. For those of you who do not agree, go mail your garbage elsewhere and leave your welfare checks at the desk - you don't deserve them anyhow.”

2 Poor3 Reviews

“The post person there, when I went, was very nice and helped me to deliver a package. It is a small space. Only one person working there when I went. It took about 6 minutes to get acknowledged, even though I was the only one there, because post person was so busy, but she was worth the wait and good at her job.”

1.6 Poor7 Reviews

“I would like to thank Desire for her help with me and my son getting our passport and passport photos today. She was very patient and kind and even was able to accommodate my religious request. She went above and beyond and our family really appreciated her. Thank you Desire to be kind !!!”

1.9 Poor14 Reviews

“Never had any trouble here. Fast service. Staff is friendly and nice. Office is very clean and social distancing is required. If you are a foreigner and need assistance, just mention that and they’ll tell you what you need to know step by step.”

1.8 Poor15 Reviews

“I had a package that was put in the wrong parcel locker and after I contacted them in the morning, someone came and put it in the right place for me to pick up that same day! Very helpful and kind”

2 Poor50 Reviews

“I am always rushing to get to the Post Office before it closes, and the employee working at this time has always been helpful and nice. It’s a small place but gets the job done!”

1.5 Poor11 Reviews

“The gentleman working there was patient and very helpful as we did all the paperwork for our kids. He answered our questions and never once rushed us, although our kids were being kids and not sitting still..”

2 Poor61 Reviews

“Soooo I went in yesterday trying to do a passport application and was a bit miffed because they told me it was by appointment only - I explained to the ladies at the counter that I had been trying to call to ask that very question for several hours and nobody ever answers. Anyway I left, made an appointment online and went back in today fully prepared to write an awful review. The process was very swift - I made sure I had the correct docs which always helps and the ladies were polite and professional.However while I was waiting a woman came in to ship something to CA, was advised of prices and shipping times, got what she actually asked for and then started pitching a fit - a complete Karen. She made it very clear she was reporting the woman Coleen and blah blah. After watching this, there appears to be 2 women working there - underpaid and understaffed I would guess so perhaps next time, maybe cut them some slack...I know I will.”

1.1 Poor12 Reviews

“Post offices usually get a bad rap and I too have had troubles in the past but the two women at this branch were friendly, helpful, and fast. I was picking up an international parcel as well which is notoriously difficult to handle. Credit where credit is due.”

1 Poor11 Reviews

Related Categories