TD Bank is a large and busy financial institution with over 1,200 locations across the Northeast, Mid-Atlantic, Metro D.C., the Carolinas, and Florida. It offers a wide range of banking services for retail, small business, and commercial clients, along with private banking, wealth management through TD Wealth®, and auto financing via TD Auto Finance. The bank is known for its convenient locations and customer service. Several reviews highlight the long wait times at some branches, with waits up to three hours, but customers often commend staff members who go above and beyond. Notably, employees like Sonia and Matthew are praised for their professionalism, kindness, and helpfulness. Sonia is recognized for calming frustrated customers, apologizing for delays, and providing excellent service, including opening accounts and giving thoughtful gestures like coloring books for children. Matthew is appreciated for assisting with account issues, explaining banking products, and helping customers understand benefits. Overall, TD Bank is appreciated for its dedicated staff and quality service, despite occasional busy periods.
They will ask you stupid question and they are very rude and if u need help they will give seat ,put you on hold for hours and u have to sit there so whole staff is not good at all thts why i didn’t like them go somewhere else as compared to here i recommend
February 2026
Very bad service. So gehtoo unprofessional. Please upgrade workers n service
January 2026
For only Alisha, Great Work. Thanks for opening new TD Bank account in just few minutes.
