Bank of America (Lobby Service Only) receives positive reviews for its friendly and kind staff, who are described as patient, attentive, and professional. Service is noted to be available in Spanish. Customers report having a great experience and getting detailed explanations. A suggestion is made to provide pens and forms in the waiting area to save time for both customers and employees.
Unfortunately I have to say that the new people who are working in this location are treating people who have been clients in this office for years with discrimination.
March 2024
I had a very pleasant experience with Nancy, she is a very kind and very professional person.
January 2024
I went to the bank (by appointment) to open an account and we were greeted by Iván who was very friendly and patient throughout the entire process. He clarified our doubts and explained each situation very well in detail. I think it's important to mention that he also speaks Spanish. Thank you Ivan for your excellent attention!
