LaserShip is a delivery service with mixed reviews from customers. Some report receiving their packages on time and without problems, with specific praise for drivers who deliver items successfully. However, many customers express significant concerns. There are frequent reports of packages being delivered very late, sometimes as late as 9pm, causing anxiety. A common issue is delivery to the wrong address or apartment, even when the correct location is accessible, requiring customers to retrieve packages from neighbors. Drivers often do not ring doorbells to announce delivery. Customer service is described as nearly impossible to contact, with poor communication between the service and its drivers, leading to failed delivery attempts. While some experiences are seen as minor hiccups, the overall reputation includes worries about reliability and lost packages, leading many to be cautious about using this courier again.
Worst company ever! They never deliver right. They drop packages anywhere they want,and go
February 2026
Do not use this service. The don’t give you real time estimates. They didn’t deliver it and when I requested and updated the system right away. Now they lost my package. Please DO NOT USE THIS SERVICE!!!!
