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January 2024 by FrankieDoodles01
I literally drive out of my way and go to the TD Bank on Metro and 80th to avoid this one on fresh pond.. I can't even begin to tell you how rude the tellers are.
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January 2024 by Vinny Scott
12/12/2023: I was a long time customer named Vincent Chen in here, and STILL BEING TREATED LIKE A FREAKING NUMBER!!!I was just want to return the unused deposit slips to this TD bank and the two workers kept jumping to their damn conclusion "We closed" "We closed" and the same lady who usually served me for long years back, I thought she was friendly to let me in and so I can give those unused slips to her to save the planet, just LESS THAN 5 SECONDS OF YOUR TIME, to let me give those slips back. Then I walked to the drive thru window and she abruptly told me to throw them out. No I am not going to throw them out then that will be wasted. I should not have go here on this late afternoon just because of damn clock change made everyone crazy, cos those workers suddenly were unfriendly to me as I came just to give back the unused deposit slips!! Else I am not coming back here ANYMORE! Fooled myself arriving here just to help them.Please improve your attitudes, mister, gotta, please, get your head off the policy sometimes since you remembered me HELL ALOT OF TIMES; don't have to be serious on your policies all the time. I was not happy of what those two workers treated me on this late afternoon. That is why I gave this long review. I was treated nicely before in this location. This is TOTALLY UNBELIEVABLE!
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December 2023 by Jonathan Scott
12/12/2023: I was a long time customer named Vincent Chen in here, and STILL BEING TREATED LIKE A FREAKING NUMBER!!!I was just want to return the unused deposit slips to this TD bank and the two workers kept jumping to their damn conclusion "We closed" "We closed" and the same lady who usually served me for long years back, I thought she was friendly to let me in and so I can give those unused slips to her to save the planet, just LESS THAN 5 SECONDS OF YOUR TIME, to let me give those slips back. Then I walked to the drive thru window and she abruptly told me to throw them out. No I am not going to throw them out then that will be wasted. I should not have go here on this late afternoon just because of damn clock change made everyone crazy, cos those workers suddenly were unfriendly to me as I came just to give back the unused deposit slips!! Else I am not coming back here ANYMORE! Fooled myself arriving here just to help them.Please improve your attitudes, mister, gotta, please, get your head off the policy sometimes since you remembered me HELL ALOT OF TIMES; don't have to be serious on your policies all the time. I was not happy of what those two workers treated me on this late afternoon. That is why I gave this long review. I was treated nicely before in this location. This is TOTALLY UNBELIEVABLE!
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December 2023 by Zoraida Nieves
Friendly service, drive thru, full set of tellers so there no long waiting time. Very efficient...
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November 2023 by Nicole Barrantes
Their atms are constantly not working. It’s annoying
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September 2023 by StasiNYC
Every single location is horrible.. These people dont know what they are doing! was waiting hours just to open a checking acct.. the line never moved.. there were 3 bankers.. one indian guy and 2 females.. they were alll wth the same customers for over an hour.. the indian guy kept walking back and forth from his desk then left completely and never came back... noone greets you at door noone tells u to sign in.. its a bottom of the barell bank..
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August 2023 by Yasmine Matos
I have been to this bank many times over the years of living in this neighborhood but it never seems to fail when you have one employee telling you one thing for the next day hear otherwise. Thankful to be closing this account up
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May 2023 by Brandon R
If I only could give no stars, just horrible location and staff.
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May 2023 by Henri Cuni
Horrible location, never seen such a location. Atm’s never work, workers are rude and they really dont care about customers.
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March 2023 by Claudia Mantel
I agree with the previous review from Ellin , i had same horrible experience at the front desk and her name is Marzena ; usually ignores customers , gives you an attitude if you ask her to sort out a problem occured ..i just saw her in action last friday giving a young couple a horrible time beecause of something i heard was of her mistake..i felt sorry for the couple and left the bank ...
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February 2023 by Ellin Ortiz
The Lady by the Teller ' kinda of bluish eyes & blond hair ' is so rude with customers ;unless otherwise they speak her native Language ( eastern european ) she doesn't pay attention to customers and deal with them in a descending manner if they donot speak proper english..as well she is very bossy with her co-workers under her supervision by the front desk ..i heard her several times while i am visiting the bransh saying the F word about customers after they leave the branch..
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February 2023 by Albert Ortiz
These people in this location are very Racist. I dont recommend this location
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December 2022 by Michelle Rodriguez
Extremely rude older white associate. Don’t care to remember her name. When asked to be clear about certain things, she gave unprofessional face gestures. If you’re miserable leave that at home and learn respect.
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November 2022 by FIAT 125P NYC
The worst branch in the entire new york city. ATM is allways down. Stinks like urine in the entrance. Few rude staff members.
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August 2022 by Jorge Bodriguez
I went here to cash a check upon arrival I make the line once is my turn I ask the representative that u wanted to change my check she process and ask me if I wanted to get a card with the back witch I said yes of course. Then I just grab a chair because theire wasent any other chairs available i sit down.Then comes with guy he's the mananager the worker soon as you enter the td bank he is to your left at the room that's there. So this person comes out and ask everyone do you need help how can I help you etc well I am happy because I think he will ask me next and I can get my card and be done noooo. That wasn't the case this person totally ignored me so I ask him sir so your not going to ask me if I need help can you belive he has the nerves to tell me sir please calm down I new this was going to be an argument or a fight so I just stand up and left with no bank card coulnt even change my check do to this manager worker am not sure who he is here but need to be fix it is not nice to treat others differently just because you might have a bad day don't take it out on a customer remember you only work at the place you are not boss only boss can do this and I know boss will never do this please who ever is reading this post message etc bring this to your bosses not your manager they will delete the message. If you need my assistance yo know who more about what happend please email me I will be more then happy to answer you this person really needs to be fire. I was racial profile at this place don't ask me why but I know I am Hispanic this person is (black ) so you know we're the hatePlease i will always come here and next time I hope this person don't make it so uncomfortable for customers
