Brooks Brothers is America's oldest retailer, known for its classic American sportswear and tailored clothing. The brand has a long history of innovation, including creating the iconic Oxford Cloth Button-Down shirt, and is famous for its high-quality suits, dress shirts, and chinos. Customers appreciate the store for its exceptional service, both online and in person, with staff who are friendly, knowledgeable, and eager to help. Many reviews highlight the helpfulness of staff members like Mike and Ginger, who assist customers in finding the right fit and style, making shopping a positive experience. The store offers great deals and sales, making it a favorite for those looking for timeless wardrobe staples. Customers value the durability and timeless style of Brooks Brothers clothing, noting that items like their Oxford shirts and blazers last for decades and remain in style. The flagship store on Madison Avenue is considered an adventure for lovers of quality clothing. Whether shopping for suits, casual attire, or accessories, visitors often leave satisfied, finding that Brooks Brothers provides a reliable, classic, and welcoming shopping experience for all occasions.
My son and I had an excellent suit shopping experience last week. Store Manager Salvatore Marciano was knowledgeable, friendly and so helpful. A sales associate named Alex also made us feel welcome. The 50% off sale was the icing on the cake -- great opportunity to invest in a high-quality suit, shirts and ties. We'll be... read full comment
September 2024
The prices in this store are outrageous. I would think that people who make the kind of money to spend this much are more likely to purchase clothing of higher quality. Besides that, customer service in this store was great. The reps have good attitudes, especially Mel, who was helpful and engaging.
May 2024
Know what you want and you're good to go. Ask for clearance sales. Go early Saturday morning.
