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10AM - 8PM
1440 Old Country Rd, Riverhead
Furniture Stores
“Co. Rep. Max was professional, pleasant to interact with, answered all of my questions & concerns in regards to purchasing a new mattress necessitated by certain medical issues that have recently affected my personal health.
Max was extremely helpful & patient & I would highly recommend Max to family & friends if they were looking for a new mattress set.
Max is a great representative of Mattress Firm. Kudos to upper level mgmt., for allowing Max to represent Mattress Firm.”
10AM - 9PM
1858 Old Country Rd, Riverhead
Furniture Stores
“Lisa was just awesome. Can't say enough good stuff about her I just felt like I knew where my whole life. So thank you Lisa. And the manager I'm sorry I forgot her name but she was also a great woman. Would definitely go back there”
“Max was very knowledgeable and made the process very seamless ( no pun intended)
The bed match machine helped point us in the right direction of choosing our mattress, which was well priced”
“!! The timing was right exactly as they said!!! Unbelievable!!! Professional, courteous and done in a timely manner!!! Our experience from start to finish was terrific.. the sales team at the Riverhead location was amazing.. love the place!!!”
“Solution oriented and flexible. Not a pushy vibe. Their team listened to my needs and helped me find the right products. I am a repeat customer and will continue to patronize this location!”
“Dave, Cheryl and the entire crew at Islandia Pools are professionals. They employ great field people, are responsive and knowledgeable as well as dependable. My husband and I are loyal customers and highly recommend this pool company if you live in the area. They installed our salt system, open and close our pool and help with general maintenance. This is a business that cares about its customers.”
“Christine was very good in explaining the differences between the mattress's and demonstrating the best fit for me. She was very personable and I enjoyed my time with her.”
“Today I bought an amazing 100” couch! I actually had many to choose from at very good price points. This couch was marked down 30%. Michael A was so helpful, great sales people! Everyone I spoke to was wonderful! So many great holiday decorations available too!”
9:30AM - 9:30PM
1750 Old Country Rd, Riverhead
Furniture Stores
“I love the store but extremely disappointed. We purchased an outdoor table set for $1400 ish with delivery. Within a month and a half our table started cracking and I called the store who then told me that its outside the 30 days so I had to contact nautical directly. I reached out to them and when I said I purchased it from homesense and provided the reciept they said they can’t do anything because it’s a brand for home sense and they are supposed to take care of this.
My table didn’t even make it one season,
Update: I spoke to customer service and I have to applaud great customer service.
After sending in some pictures and speaking with someone they have offered a gift card in the amount of the total transaction including the cost was delivery.. we loved the table, and are sad that it didn’t last but I think it’s amazing that they gave us a gift card in the full amount.
I hope all customers when writing a disappointing review take the time to share when companies and even small businesses do things the correct way.
I’m not sure if I’d purchase another outside set with this same material, but can use the gift card towards other purchases. Amazing customer service, we will be back! Ty TJM and there brands!
the wood is extremely discolored, and even stored properly with extreme care I started taking my furniture out and noticed that the table is now bubbled, and that crack in the wood expanded that you can’t even use a chair. Save your money and buy your outdoor furniture from Costco. At least they would swap it out.”
“Always find what I'm looking for. This Target has a grocery section which is less expensive the the local grocery stores. Love the drive up option to pick up my groceries.”
“Staff is friendly. Regular clientele, i think mostly out of towners. Parking is within the shopping area and free. Definitely reliable venue. Products are good and accessible. Ambiance is typical. some good deals. Worth the visit.”
“Staff is friendly. Regular clientele, i think mostly out of towners. Parking is within the shopping area and free. Definitely reliable venue. Products are good and accessible. Ambiance is typical. some good deals. Worth the visit.”
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“⭐⭐⭐⭐⭐
Excellent experience at Mattress Firm! I purchased a Tempur-Pedic mattress and took advantage of their 120-day trial period. After sleeping on it for a while, I realized it was softer than I preferred and decided to exchange it for a firmer model.
Frank made the entire exchange process incredibly smooth and hassle-free. He was patient, helpful, and really took the time to ensure I found the right mattress for my needs. No pressure, just genuine customer service.
The 120-day comfort guarantee gave me peace of mind to make sure I was getting exactly what I needed, and the exchange process was straightforward with Frank's help.
I'll definitely be returning to this location for any future mattress purchases. Outstanding customer service from start to finish. Highly recommend asking for Frank if you visit this store!”