“They are so helpful and create a peaceful environment to choose the best options. Sharon was great helping me out Trying to choose And get what I was looking for. She made me feel comfortable with the the whole process. I was choosing to repropose totally recommended!”
10AM - 5:30PM
633 Old Country Rd, Riverhead
Jewelry Stores
“Excellent and fast service to replace batteries for my 7 high-end to casual watches I had for years. Nick was efficient and knowledgeable. Linda was very sweet and answered all my questions regarding their custom work to transform my screw back diamond earrings to platinum flat backs. They also work with luxury watchmakers to professionally clean and polish watches.”
“Tim was great! They resized my wife’s engagement ring and did an outstanding job. We would unconditionally recommend them for any of your jewelry needs.”
“I’m beyond happy that I chose to go to Kay to pick out that special ring. Francesca and Hilda sat with me for hours and helped me to design the perfect ring from scratch (literally stone by stone!). As someone who knows nothing about jewelry I can’t tell you how thankful I was for the support of the team here. I took hours of their precious time (as they explained to me each and every aspect of designing a ring) and they were so patient and supportive the whole way through. I definitely waited longer than I should have to get started on the ring, but they saved the day when they were able to expedite the process to guarantee I was ready for that special day. I (and the hopefully soon-to-be Mrs.) owe a debt I can never repay. Truly wonderful people here, can’t recommend enough!
There was also another woman there who helped as well, I believe her name was Cass, but I apologize if I’m misremembering. Additionally, Hilda and Francesca consulted with one of their sources to help expedite the construction of the ring, I never caught her name but I am also extremely grateful to her!”
“I don’t know how to start because they are very nice and helpful. This is the best jewelry store to go for any event. Today I went there because I had a ring stuck on my finger. They helped me to cut it , and I don’t pay nothing. Thanks for helping me today.”
“Swarovski is famous the world over for their crystals. The 900 lb star with 3 million crystals topping the Christmas tree at Rockefeller Center is by Swarovski. Their flagship store is also in Rock Center, but if you want to get some of their jewelry and crystal figurines at sale prices, go to the outlet store in Riverhead. The inventory might not be the latest up-to-minute releases, but they are the genuine articles and their quality is second to none. The store is brightly lit to make all the crystals in the store sparkle to catch your eye. My wife loves their crystal figurines, especially the themed ones like cute animals and Disney characters. We have quite a collection in our curio cabinet from many birthdays and Christmases. Some might be on special sale price, but may not be priced in the display case as such, so ask the sales person. It might also be on final sale if it's the last one on display. If you're looking for a gift for that special someone, here it is!”
“Saleswoman Deidra is awesome honest and trustworthy.She is a very kind pleasant woman.The watchmaker and or service man whom does the sizing and repairs is beyond crafted.He adjusted and took links out of my watch twice while I waited and fitted it to perfection.He also is a kind man and great person.”
“Excellent customer service, very professional and friendly. My saleswoman was Rhya S. very helpful and I felt comfortable. Rhya cleaned my jewelry AND I made a purchase too.I’m loving my new bangle and ice cream cone ? charm. Thank you Rhya for being your natural self.”
“Walking into this store, the staff was WONDERFUL!!! There was one employee that was so sweet, and very good at her job. Lina was extremely helpful and super easy to work with and helped me & my boyfriend pick out the perfect jewelry for us. Will 100% be coming back!”