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“We had such a wonderful experience with Deirdre at Zales Outlet! From the moment we met her, she made my wife Enid and me feel completely comfortable and never pressured. She was friendly, knowledgeable, funny, and genuinely took the time to get to know us. We even ended up talking about different local places, which made the whole experience feel much more personal than just shopping for jewelry.
And just so management knows exactly which Deirdre deserves the credit — the young, curly-haired blonde! Enid says I’m not allowed to put “the hot curly-haired blonde” in a Google review, so apparently I have to leave that part out. 😂
Deirdre is exactly the kind of person who makes you want to come back. Great customer service is hard to find, and she absolutely deserves to be recognized for it. We’ll definitely be back to see her again.
Shawn & Enid”
10AM - 5:30PM
633 Old Country Rd, Riverhead
Jewelry Stores
“Excellent and fast service to replace batteries for my 7 high-end to casual watches I had for years. Nick was efficient and knowledgeable. Linda was very sweet and answered all my questions regarding their custom work to transform my screw back diamond earrings to platinum flat backs. They also work with luxury watchmakers to professionally clean and polish watches.”
“Tim was great! They resized my wife’s engagement ring and did an outstanding job. We would unconditionally recommend them for any of your jewelry needs.”
“I LOVE this Kay Jewelers location at Tanger Outlets Riverhead. Fran and all the employees are absolutely amazing and so helpful every time I come in. Their selection of beautiful pieces combined with incredible quality and service is exceptional. I highly recommend this store. Thank you so much Fran!”
“I brought my watch here yesterday to get a new wrist band and the time adjusted on my digital watch and they provided me with excellent service and a great experience. This place definitely helps if your in a pinch. This is the second time I used this jeweler and I'm very happy they are here. The service is excellent!”
“Swarovski is famous the world over for their crystals. The 900 lb star with 3 million crystals topping the Christmas tree at Rockefeller Center is by Swarovski. Their flagship store is also in Rock Center, but if you want to get some of their jewelry and crystal figurines at sale prices, go to the outlet store in Riverhead. The inventory might not be the latest up-to-minute releases, but they are the genuine articles and their quality is second to none. The store is brightly lit to make all the crystals in the store sparkle to catch your eye. My wife loves their crystal figurines, especially the themed ones like cute animals and Disney characters. We have quite a collection in our curio cabinet from many birthdays and Christmases. Some might be on special sale price, but may not be priced in the display case as such, so ask the sales person. It might also be on final sale if it's the last one on display. If you're looking for a gift for that special someone, here it is!”
“Saleswoman Deidra is awesome honest and trustworthy.She is a very kind pleasant woman.The watchmaker and or service man whom does the sizing and repairs is beyond crafted.He adjusted and took links out of my watch twice while I waited and fitted it to perfection.He also is a kind man and great person.”
“Excellent customer service, very professional and friendly. My saleswoman was Rhya S. very helpful and I felt comfortable. Rhya cleaned my jewelry AND I made a purchase too.I’m loving my new bangle and ice cream cone ? charm. Thank you Rhya for being your natural self.”
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“Walking into this store, the staff was WONDERFUL!!! There was one employee that was so sweet, and very good at her job. Lina was extremely helpful and super easy to work with and helped me & my boyfriend pick out the perfect jewelry for us. Will 100% be coming back!”