KAY Jewelers Outlet is a well-regarded jewelry store that is part of the KAY Jewelers family, known as the #1 specialty jewelry brand in the United States. The outlet focuses on providing fine jewelry at great prices while ensuring a superior shopping experience. Customers appreciate the knowledgeable and friendly sales staff, who are dedicated to assisting with various needs. Many reviews highlight exceptional service, with staff members like Yaya, Gabby, Stephanie, and Miriam going above and beyond to resolve issues, such as repairs and insurance claims. Shoppers have expressed satisfaction with their purchases, including engagement rings and wedding bands, noting the warm and caring atmosphere of the store. Overall, KAY Jewelers Outlet stands out for its commitment to customer service and quality products, making it a favored choice for jewelry lovers, even for those willing to travel a distance for a positive experience.
I LOVE this Kay Jewelers location at Tanger Outlets Riverhead. Fran and all the employees are absolutely amazing and so helpful every time I come in. Their selection of beautiful pieces combined with incredible quality and service is exceptional. I highly recommend this store. Thank you so much Fran!
September 2026
Fran and Hilda treated me and my fiance like family from the moment we walked in the door. I went in for a necklace for my elopement and a watch for my fiance and we left with two beautiful pieces under $1k. No pressure, no pushy sales, just two women who know their craft and their clients. Grateful for them. 10/10
July 2026
Francesca L was a huge help and very knowledgeable! Was a pleasure doing business with her!
