Nike Factory Store in Riverhead offers a wide selection of shoes, athletic wear, and T-shirts, often at great prices, especially during sales. Customers appreciate the good deals and the variety of items available, which are often better priced than online or city shops. The store frequently provides extra discounts, such as a 40% off on top of already reduced prices, making it a popular destination for bargain shoppers. The staff at the store are highly valued by customers for their friendly, professional, and caring attitude. Several reviews highlight staff members who go above and beyond to assist, offer advice, and ensure a positive shopping experience. Notably, some employees are described as customer-oriented and skillful, handling multiple questions with patience and kindness. Their helpfulness significantly enhances the shopping experience, making it memorable and enjoyable. However, the store sometimes faces challenges like long lines, especially during holidays and sales weekends, which can lead to slower checkout times. Additionally, resellers purchasing large quantities and returning many items have been noted as a downside for some shoppers. Despite these minor issues, the store is praised for its helpful staff, good prices, and wide range of products, making it a favored spot for Nike fans and bargain hunters alike.
Pros: large selection of shoes. Relatively fast purchase process. They had like 4 cashiers so it was not too bad.
Cons: The Nike resellers who purchase 20 plus shoes only to return them a few days later when no one bought from them.
July 2025
Good place with lots of varieties. Sometimes it's hard to decide which one to take.
June 2025
Von and Mike made the shopping experience truly memorable. I was undecide between two t-shirts, and they went above and beyond to provide advice and show me other items that might interest me. Their exceptional customer service made the entire shopping trip enjoyable.
