Riverhead Bay Subaru, located on Long Island in Riverhead, NY, is known for its friendly and knowledgeable staff and a focus on providing a great customer experience. Customers appreciate the helpfulness of the staff, especially advisors who take the time to answer questions and explain vehicle features clearly. The dealership offers a hassle-free sales environment and strives to make the car buying process smooth, with some reviewers highlighting their positive experiences with specific staff members. The service team is also praised for their skill and professionalism, with comfortable waiting areas and amenities like a good coffee machine. Riverhead Bay Subaru makes efforts to save customers time by offering free loaner cars by appointment and free shuttle service for service visits. Many customers feel confident in the dealership’s honesty and transparency, which helps reduce stress during the buying process. Although some note that prices tend to be higher, they still recommend the dealership for its excellent service and helpful staff. Overall, Riverhead Bay Subaru is seen as a reliable and customer-focused dealership that provides a satisfying experience for both new and repeat Subaru owners.
Purchased a 2022 Forester, was really satisfied with the experienced overall. Eric was very kind and efficient throughout the process and was very easy to work with. Happy that the car buying process is done but thank you to Eric for making it as simple as possible! (:
July 2026
I recently purchased a 2026 Subaru Ascent at Riverhead Bay Subaru and was very happy with the experience. Our salesperson Dylan was excellent. He had great knowledge of the car and provided us with a great sales purchase experience. Would definitely recommend this dealership and salesperson if you're in the market for... read full comment
June 2026
I had the pleasure of working with Tayler at Riverhead Subaru. His knowledge and customer service have not only made me a loyal customer of this dealership, but Subaru as an overall brand. HIGHLY RECOMMEND working with him - I will be passing on his information to all my friends and family!!!!! Thank you Tayler.
