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November 2023 by T N
Went to pick up my phone and employees acted like I’m a Neusance and were rude. Did not offer to help me setup my phone either. Stay away from this store!
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November 2023 by Scott Friszell
Employees are so efficient and professional and yet polite and courteous
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November 2023 by Elene palavandishvili
SEAN , is BesT worker this LocaTion , MY resPecT ❕?
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October 2023 by Andrea Suarez
Super friendly staff - they guided us on what to do about a phone that’s in the bottom of the ocean. If you have T-Mobile’s insurance I recommend calling before going to the store - as this needs to be taken care of before getting a replacement phone.
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October 2023 by Bill Stamatis
Absolutely fantastic service from T-mobile rep Nicole S in the Riverhead store location. She walked me through the unlocking process and the switchover from AT&T. The new phones have already shipped and should arrive in a few days. If the rest of my experience with T-Mobile is the same as this, it will be a fantastic ride!! Thanks Nicole!
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July 2023 by Peter Barry
Karina Almanzar helped me switch from another carrier. She was so extremely helpful, kind, professional, and even took the time to ask 2 other associates (Eddy and Nicole were awesome too) to help me transfer my contacts from my old phone via Bluetooth. My old phone was a non-smart, phone flip phone and everyone in there just made it fast and easy. What a great service team.
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June 2023 by Carlos Rodriguez
They lie about any detail they can to keep you as a customer. I've been here for years, and it's been getting worse and worse, the false promises and promotions that have no follow through when the time comes to use it. Not a T Mobile problem generally as well, it's this store that is relentless in lying to the consumer. Avoid at all costs
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May 2023 by moses burdon
good employees, I always leave with what I need done. They usually have products in stock on hand.
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April 2023 by Rick White
Great customer service, even if it was only to make a bill payment
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March 2023 by D. S. Mitchell
Walter was so helpful with my T-Mobile experience. He stayed on the phone with insurance for an hour and helped me get a new iPhone which was delivered to my house the next day! I appreciate you Walter!
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March 2023 by JA Guerrera
Always too long of a wait. The staff is extremely helpful but the wait is absurd
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February 2023 by cathy genesi
Very quick, knowledgeable, friendly employees who helped and, presently, the only place in Suffolk to have stock in IPhones
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February 2023 by Gaby Rodriguez
I was seen as soon I walked in. Carina made everything so quick and easy.
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January 2023 by John DiGiuseppe
Thank you Kendrick for the excellent job you did in helping me purchase and set up a new phone for my wife. Your professionalism, quick response and pleasant attitude made the process a wonderful customer experience. Looking forward to doing future business with the Riverhead T-Mobile store.
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November 2022 by Noelly Feliciano
the staff here is normally not helpful but last time i went this one lady was honest and helped us out quickly
