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“We’ve been shopping at Costco for many years and have always had great experiences with the management team. Today, I had to return a pair of Meta Glasses to the Optical Center, and Serena helped us. After receiving conflicting answers at the customer service counter, Serena stepped in and took care of our issue without hesitation. She was extremely friendly, professional, and helpful throughout the entire process. It’s employees like Serena who make a difference. Every Costco needs someone like her! Thank you, Serena, for the excellent customer service!”
Sam's Club, the Walmart-owned warehouse retailer, announced it's launching pizza delivery nationwide, bringing its popular $8.98 Member's Mark 16-inch Hot Baked Pizza straight to customers' doorsteps. By the end of May, all Sam's Club members can order the oversized pies for express delivery through the retailer's app or website.
Read the postWhen it comes to buying appliances, people who prioritize price over other factors end up less satisfied in the long run. That's what the J.D. Power 2024 U.S. Appliance Satisfaction Study found out. Shoppers who bought appliances on sale just because of the low price had an overall satisfaction score of 714 out of 1,000. But those who looked for long-term benefits like energy savings or good warranties were much happier, scoring 777 and 770.
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