Zales Outlet offers a wide selection of quality jewelry, including famous-maker watches, certified diamond engagement rings, and trendy fashion jewelry. Customers can find exclusive designer collections, as well as close-out and discontinued styles at special prices. The store features a variety of fine jewelry such as engagement rings, wedding bands, promise rings, gold chains, necklaces, earrings, bracelets, and watches. Shoppers praise the helpful and knowledgeable staff, with some describing staff members as patient, kind, and professional. Customer service is highly appreciated, with staff going above and beyond—finding registration numbers, offering great recommendations, and providing gift wrapping. Overall, Zales Outlet is recognized as a friendly and welcoming place to find jewelry for any occasion, with a focus on quality, variety, and helpful service.
Joann and Stella were phenomenal. Took their time explaining all of the different jewelry and clarity of certain diamonds. They were both very patient and kind. Not pushy and informative. Thanks ! I will be back.
August 2024
Sharon took so much time, patience and dedication for my five year ring upgrade. She became like a friend to me by the end of of our experience!! Sharon is knowledgeable, kind and very professional! If you are seeking any type of jewelry advice see Sharon !!
March 2024
Outstanding customer service by the Assistant Manager Valene. She was able to find the registration number on my diamond even though most of her equipment wasn’t working properly. Hopefully corporate can get her new equipment soon. The best place for all of your jewelry needs.
