1-800-PACK-RAT is a portable storage and moving company serving the Rochester, NY area. The company offers flexible options such as on-site storage, warehouse storage, local moving, and long-distance moving, often combining these services to suit customer needs. Customers consistently praise the professional and helpful service provided by staff, especially highlighting team members who arrive on time and handle their tasks efficiently. The delivery process is described as fast, organized, and thoughtful, with staff explaining how everything works and ensuring proper placement of containers. Many customers find the experience stress-free and appreciate the patience and clear communication from the team. The service is also considered affordable, offering good value for the cost. Overall, 1-800-PACK-RAT is recognized for its reliable, friendly, and customer-focused approach, making moving and storage easier and more manageable for clients.
Noah was awesome. He took extra time to make a very trick delivery of a heavy container work... was professional and respectful and solution-oriented throughout the entire successful process.
May 2026
We rented a pod to store our belongings and move them from SC to NY. We ended up storing our pod longer than anticipated. Despite this our possessions were delivered in excellent condition by friendly staff who arrived when they said they would. Everything went smoothly and exactly as expected.
April 2026
Melvin was excellent. He called before he arrived and put the container perfectly where we requested. He even suggested where we should put it at the new place. I hope he is the one that picks it up to bring to the new place. Fast, safe, and pleasant. So far so good!! Thank you.
