Advance Auto Parts at 1060 E Ridge Rd in Rochester offers automotive aftermarket products, free store services, and same day options. The store provides free battery testing, free battery and wiper installation with purchase, free engine code scanning, and free starter and alternator testing. Customers report wonderful experiences with fast, friendly, and knowledgeable service. Staff members are described as going above and beyond, handling situations with professionalism and excellent customer service even when busy. They are noted for being kind, helpful, and an asset to the location, taking great care of customers. The frontline guys and the manager are highlighted as great and awesome. The store offers leading brands and a loyalty program for savings. Customers express being very pleased and state they won't go to any other location again.
Great customer service. David went above and beyond to help me. Thanks David
January 2026
The store is clean and well organized, very kind and helpful associates at parts counters.
October 2025
I wanted to recognize excellence in customer service! I was greeted by Ronnie close to closing time tonight with a part request. He had the part number in memory and had me out the door with a replacement in under 5 minutes. Your staff at this location are incredible. Thank you very much!!
