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“What a wonderful dealership experience! We had a great experience at Volvo Cars Rochester. The welcoming person was so helpful. Our salesperson, Elijah, was so knowledgeable about the vehicle (which has so many unique advantages, including Chiropractic approved seats!). No pressure on anything that we weren't interested in. The completion of the sale with Ruby and Elijah was easy, flexible, straightforward. We are very happy. Cole, the tech person, spent a lot of time with us, explaining how the tech works and setting it up for us. I can't imagine buying a Volvo from a non Volvo dealer - there's so much to know. If you're considering a Volvo purchase, this is the place to go.”
“I worked with Joe Latus. I purchased a 2025 CR-V. The transaction couldn’t have gone smoother! He was very knowledgeable and professional! I was recommended to go to IDE by several people. I also met Mark and Jim in Service. Everyone was upbeat and positive ! Thanks for a great experience !”
“From the moment I walked in, I was greeted and introduced to an altruist. Javier’s genuine kindness and overall knowledge immediately had my attention.
As we created my wish list, he provided what felt like a miracle. Together, we found what would work for me and my family. You’d think the incredible customer service would stop there...nope! I was then introduced to Elisabeth. We laughed and shared stories, and I almost forgot why I was there because the atmosphere was so relaxing and serene.
Elisabeth and Javier went above and beyond for my family and me, and I wanted to share my experience. Had I known this was the level of customer service and a one-stop shop for all your needs, I would’ve started here first.
Garber Honda, I’m forever grateful. You’re now the only dealership I’ll refer and utilize. Thank you!”
“The most professional, efficient and kind people / have ever dealt with. Clint was not only clear in his communication, he educated me and swiftly accomplished what was promised and beyond. He kept me informed throughout the process which I really appreciate. Sam was extremely welcoming and kind. They put me at ease and solved every problem which is an huge comfort after you've been hit head on in a car crash!
My car works perfectly now and the paint job is the best I’ve ever seen. Highly recommend! They are the best!”
“First time customer and I just had the best service. Went in for a broken driver door that wouldn’t open from strong wind blowing it back. I called Rochester Collision explained what the issue was. They ask me to bring the vehicle in to get it looked at and we brought it right in right away. They looked at it and instantly knew what the issue was and how they could fix it. They said they could have me in within 20 minutes and I believe my daughter was out of there in less than 20 minutes with a fixed door! They saved the day for sure. My daughter left extremely happy and I was relieved. Best part no charge!”
“As always, hands down, the best customer service, the best buying experience. Jason St John is the absolute best as well as the business office. Added a beautiful GLS450 to our family fleet in record time for us to safely take it on vacation. We love MB of Rochester.”
“Kara and the whole team at Audi were incredible, she even came on her day off and arranged to switch things around so that I could drive my new convertible for the 80 degree weekend!! Thank you Kara!!!”
“Had a great experience leasing a new Kia Sportage from Matthews Kia. Ron Felix helped me from start to finish and really went out of his way to get things done. Enjoying the new ride!”
“There may be other dealerships with similar products but no one comes close to their level of service and support. Been working with Roy for years on multiple car purchases.”
“Phenomenal work by this company. They are efficient at what they do, have automated notifications, work with you when you need questions answered, and their workmanship is top notch. They do their best to work with insurance to keep the onus off of the customer. They may be a pricier, but their work is the artisanal and they do it properly. Thank you everyone at Vogel's!”
“My Boyfriend was able to pull, find the replacement car battery that he needed, swapped them out in parking lot. Staff there were more than helpful, and knowledgeable. Kind establishment. I highly recommend using them.”
“This collision shop is the best. Customer service is excellent. The work done on my Honda CRV was excellent. The communication between the Insurance Company claims and the rental car place was so good. I didn’t have to do much on my part. They took care of everything and did a fantastic job on my car! It looks brand new!! Great work. I would highly recommend Northside Collision.”
“Awesome!! The manager, Mike is phenomenal!! He will do whatever he can within reason to help make things as painless as possible for the customer!! And the work they did on my car was top notch!!! Thank you so much Mike!! I hope i don't have to see you again but if I ever need body work I'll be back!!!”
“I used Palermo's because my insurance company recommended using them to fix some body damage. They did a great job on the repairs and did an even better job detailing the inside of my car. I would definitely recommend using Palermo's if you need some body work done on your vehicle.”
“They've been great and even though replacing my engine was beyond my price point I happily sold the car to them to give her more life. Very great team and trustworthy place. Many customers I saw come on while I waited a little were the type that are very hesitant to let certain places work on their cars so I knew I was in good company.”
8AM - 12PM
3399 W Henrietta Rd, Rochester
Auto Parts
“Recently had my car repaired here and the whole experience was great. Amanda M, Matt and Michele made it a smooth and stress free process. I would recommend this repair shop to anyone! My car looks new again!”
“They got me in the same day and fixed my car the next day. I will be coming back they did great work fast. They are honest which is huge for me, thank you greece automotive”
“Gina was great she informed me every step of the way about what was going on with my vehicle and kept me updated on everything. Gina and the guys went over and beyond for my vehicle. And made sure everything was done right before they returned it back to me. The toke their time & did not rush anything I appreciate all the hard work & communication also dedication I received during the process. They even went the extra step and cleaned the inside of my car out also! Definitely had a great experience & would recommend them to anyone”
“After working with them personally and having to have them check out a problem that developed from one of thier national partners I still love this location and would recommend this shop and its staff to anyone in need of winter or general repair needs for a vehical.”
“I’ve been going here since I moved into the area 5 years ago. Today my inspection was done, no issues and no unnecessary recommendations on a vehicle with over a 100k miles. It’s nice to have a family owned, honest, and competitively priced auto repair shop in the area. Highly recommend for all your automotive needs.”
“Sofia did an amazing job fixing my truck!
They got me right in, and fixed everything so that you can't even tell there was damage!
They had to replace a door, repair another, and fix a corner panel. The repair took a little bit of time, but I wasnt inconvenienced, thanks to the generosity of Sofia and their loaner vehicle they let me use!
When I got my truck back, they even detailed it, inside and out!
Can't say enough good things about this company. Its hard to find honest guys that know their trade like Sofia!
They even take care of my boat wonterizarion for me, what can't these guys do?
Thanks again for a great job sofia!”
“From the first day of pulling into the parking lot to the day of pulling out of the parking lot I felt taken care of. When I walked in I was greeted with a smile and a hand shake,Butch was great with all my concerns and questions. Rose helped with paperwork and letting me know what my Insurance Company will expect from me. They had a quote for me in 2 days and an agreement with the Ins company 2 days after. When I picked up my car it looked brand new inside and out. They did an amazing job. I will definitely recommend Fetzner Collision for any type of job
Thank you
Jenine”
“What differentiates George and Bob's from other Irondequoit auto shops is their excellent customer service and attitude. The staff is very friendly, helpful, and efficient. You never feel like you're an imposition nor will they speak gruffly to you. They've given me same day service on several occasions. They can also perform factory maintenance. They don't try to oversell, just give the options and let you decide. We're fortunate to have an outstanding repair shop like this in Irondequoit!”
“Mete was very courteous and informative. All paperwork done and drove home that day. Had an issue that the service department fixed promptly. Great place to buy a Lexus.”
“Highly recommend Woodys. Everyone there was so helpful from the beginning to the end. I was in an accident and they made the process so much easier! I will never go anywhere else. The whole staff was amazing and so friendly! Thanks again to all of you!”
“Jim at Semple's was very helpful with my car and was super nice to work with. Semple's pricing is fair and they always do a great job in a timely manner.”
“I’m already loving this place! They’re fast, sufficient and very nice friendly hard workers! Brian especially is a great person! I like how they all get straight to the point! Pricing isn’t bad either it’s just right! I’m telling you, try them out! You’ll thank them sooner or later! Thank you to you Brian and your fellow coworkers! I will be looking forward to stopping by again and sending other friends and family I know to come straight to you!”
“Dakota and Matt were excellent. Due to the location, Dakota stayed with us to make sure we were safe. As soon as Matt pulled up, they worked together quickly to get the car towed. Very caring gentlemen.”
“Absolutely fantastic business. Installed an interior wheelchair lift inside my vehicle. Amazing job and done in one day!! You will not be disappointed having anything done here.”
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“I received very good explanation of needed repairs, polite and pleasant. I appreciate your wonderful employees taking such good care of my vehicle and me! So grateful for the loaner car too. Makes the time seamlessly.
Thank you”