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11AM - 4PM
3200 Lake Ave, Rochester
Appliances
“Needed dishwasher. Went to Charlotte. Salesperson explained the differences between the dishwasher. Bought one on sale. Had in stock and delivered free that day. We go to Charlotte for all our appliance needs. Never let us down.”
“Jackie and the employee I interacted with were both really helpful and nice. I have been on the fence about what the right embroidery machine for me would be, also if I should just buy online or in a store. Jackie listened to my plans for the machine then sat with me and gave me an overview of the machine she thought would be best (and also the embroidery software). It was great! I am happy that I could support a local business instead of buying online. The input was really appreciated. I also can’t wait to come in for a class (which is an amazing perk of buying a machine with them).”
“Paul fling was very helpful answer all my questions in designing the kitchen even helped us pick out faucet appliances that will help us to our needs. Home Depot is very lucky to have as an employee.”
“I came into home depot looking for a particular size,style and stainless steel refrigerator. Couldn't find one. That's when lorena jewett went to the computer and showed us many refrigerators. We selected one. She set us up for delivery. She was very helpful,patient and courteous. Thank you lorna jewett in the appliance department.”
“Great spot for all your tec needs we purchased all of our smart home appliances here and love them! They offer an install service too if you don't have a contractor.”
“I had one of the best customer service experiences I’ve ever had at Home Depot, thanks to Jon.
Jon went above and beyond to help me with lumber for a pantry shelving project. He took the time to make sure every board I purchased was perfectly straight, helped cut everything to size, and carefully checked his measurements trusting his experience, but still verifying to ensure it was right.
What stood out even more was how he handled constant interruptions. Multiple customers stopped him with questions while he was helping me, and he assisted every single person with patience, kindness, and a genuine smile.
Jon is in his 80s, and his work ethic, attention to detail, and pride in doing things right are truly impressive. Every time I look at the pantry shelves I’m installing, I’ll remember what a positive experience it was turning a vision into reality with his help.
Home Depot is lucky to have him.”
“Awesome! I just purchased new toys. In addition, I was lucky to find some paper towels!!! Which I can’t believe as PT is still scarce. Now I look forward to chores. yeehaw!”
“That Ryan Becker review is garbage. The reason you shouldn't replace your own limit switch is because you may be just replacing a part that is the symptom, not the cause. I've seen seasoned technicians replace the same part over and over before they realize they were not looking at the whole system operation. In the case of a limit switch issue, I would be curious to know if he checked the static pressure or the gas valve input to verify proper flow of both air throughout the system, and combustible gas. Furthermore, I would check for obstructions with my camera as well as identify if the heat exchanger is damaged which could be allowing excess heat through the airway.But yeah, it's Johnstone's fault. New York is full of do it yourself handymen. No wonder the housing market here is terrible. Ryan, if you can't afford a professional, just say so next time.”
11AM - 7PM
2833 W Ridge Rd, Rochester
Appliances
“Incredible attention from Marielle. The manager had a problem with a blocked computer and she solved everything quickly ordering me a new unit. Sehr professionell und friendly. Highly recommended! ✔️”
“Aaron's has always been very courteous and ALWAY received the items l purchased on the date that l was promised. As far as Allen and Ken. They have been fantastic.Thank You for your service ..”
“They are always very good at helping and finding what it is are looking for. They are also willing to find what you as brand making sure it's out of the box.”
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“Rochester Appliance and Trever were great. Quick response and repair! A+ service. Hopefully, I won’t need them again, but if I do, I’m calling Rochester Appliance.”