AutoZone Auto Parts on Lyell Ave in Rochester, NY is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers have praised the store's helpful and attentive staff, particularly the manager Alex R., who is described as a "god send" and always great and helpful. Employees like Brandon Cooper, Doron, Cory, Sheffield Francheskla, Julissa P., and Jayla M. have also been commended for their outstanding customer service, going above and beyond to assist customers, even staying late to replace a battery and test the alternator. The reviews highlight the store's commitment to providing excellent service and ensuring customers' needs are met, making it a recommended destination for auto parts and maintenance in the Rochester area.
Best AutoZone Store in my Opinion. The owner literally stayed all night to help me fix my transmission problem. I would 5 star twice if I could and definitely recommend! 5/5
December 2025
E3 spark plugs are the greatest and that's where I got them from AutoZone I need another set
October 2025
They offer free battery checks and engine check light checks. People (employees) I encountered were very friendly and speak Spanish as well.
