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January 2024 by S.SHARP
As the owner of superior auto time is never on our side ! But these guys and gals at the Autozone in Hennriata, Ricky and Shelly make our lives sooo much easier! Amazing communication, speedy and friendly! We will continue to make this our number one go to spot for auto parts as long as those two are running the show! Keep up the great work !
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January 2024 by Susan Brown
The young man diagnosed my engine with no problem.
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January 2024 by Stephanie Jeffery-Dexter
store refused to put on the windshield wiper i purchased from store. this is second time i made a purchase on east henrietta rd . And the last!
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January 2024 by Cheryl LaRosa Coady
They were so helpful. Helped me pick the right rear wiper and put it on for me without me even asking.
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January 2024 by Heavily Unarmed
Knowledgeable friendly staff.
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January 2024 by kenepa22
Helpful staff and quality products
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January 2024 by Dave Weston
Clean and stocked with what I needed
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December 2023 by Linda P.
if I could give them no stars I would. Just drove over to the E Henrietta Rd location with a battery we knew was dying because they're supposed to sell batteries with free installatio. When we arrived they refused to install one for us. The car's now dead & we have to call AAA. Should have called them to begin with
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December 2023 by Theresa Andrews
My low beam went out when I was driving home from work (Fairport to Geneseo), I stopped at the Auto Zone in Henrietta and Abu helped me out. I was more than impressed with his professionalism & knowledge, and he exceeded my customer service expectations. I couldn’t say enough great things about this gentleman!! I will always be coming back here for any of my car needs.Thank you tremendously Abu & Auto Zone!!!!!
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November 2023 by Dacks
I ordered online, went in to pick it up, and I had to pull my order myself. Then, the system to check out takes forever. The computer system is very old and too slow for a big national brand. Ugh
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October 2023 by Justin Zhou
Excellent work to Kassandra, provided excellent customer support first class if I drescribe it in words. Love the professionalism.
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October 2023 by Marc Mousso
Dylan C provides exceptional service and goes above and beyond to ensure customer satisfaction!
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September 2023 by Fluffy Being
Great place, very quiet and calm (well, quiet at 9:30 in the morning, lol!) Kassandra was super helpful, she quickly figured out the issue and helped me find what I needed at a great price. Thanks for everything! ?
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September 2023 by Nate Luong
Hopeless, whenever they answer the phone it’s a 10 minute wait for them to tell you they don’t have the part you’re looking for. I understand not all parts will be available or in stock, but it has happened multiple times where I come in looking for something, the guy disappears for 10 minutes and says they don’t have it, come in the very next day and someone that has just a sliver of motivation to do their job finds it.
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September 2023 by Julia Egan
I was set to go to a show an hour away that day and upon waking up I found my car battery completely shot. Emily at the Henrietta Autozone location was amazing! She was thorough and professional and explained things to me to make me more informed, not in a way that made me feel stupid or talked down to. Amazing person to person care and customer service! Thanks Emily!