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January 2024 by Ryan Ballard
Service was prompt, and they were willing to install a new car battery into my vehicle, in 20 degrees with snow. Highly recommended.
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January 2024 by Matt Lembke
Becky and April were wonderful.
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November 2023 by maureen creary
I was blown away by the patient, friendly service I received at The AutoZone in Penfield NY!They helped me select and then actually replaced head light bulbs that required a skilled hand, which I leavened the hard way I don’t have. They went above and beyond my expectations and helped me laugh at my own ineptitude. I ended up smiling, where I would have been frustrated.Thank you AutoZone for fostering kindness from your team. We customers need it!
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October 2023 by Adam Militello
Pros: they had what I needed in stock.Cons: prices are cheaper on Amazon.
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September 2023 by Tony Cinquino
Great visit. Got a battery recommendation and the sales guy installed it for free right after I bought. Pleasant and efficient. So happy that my car is back running again! Definitely would recommend!
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August 2023 by Kii Lucien
I want to thank Ben and Josh for being so helpful and helping change my front light. Quick and easy!
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August 2023 by Greg Clyde
The Store Manager was correctly helpful in solving my issue.
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June 2023 by J Do That
I called my uncle to help me fix my brake light whos a mechanic because I was having trouble doing the bulb switch myself I’ve never changed one in my Nissan before but in older cars I have I was doing this in the auto zone parking lot and went inside to see if they could help me Jack was the first to step up and was so helpful he gave me confidence and tips for future reference about fixing my own car he helped me release the plastic knobs on the taillight and helped me switch out my bulb in literally 5 mins thanks for having him on the team that was the best service I’ve ever received at an auto zone
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June 2023 by Christiana Santos
Stopped by to have my lug nuts tightened. Raidor was extremely helpful and provided excellent customer service!
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June 2023 by Kasi Farmer
Raider was so helpful and knowledgeable. He made a stressful situation a breeze to resolve.
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May 2023 by Carly Hallings
They told me I had to go to a GMC dealer to get my wiper blade because you have to replace then entire wiper assembly... no you definitely don't
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May 2023 by Corey Leites
Stopped in to pick up an online order at 11a on a Sunday and the store was closed during the listed open hours.
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March 2023 by goldipaws
Usually nice guys willing to help sometimes.Many thanks ??to Sheldon who took care of my Jeep battery today 3/10/23
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March 2023 by Paul R.
Went there to buy lug nuts. Salesman took 20 minutes to find 5 packages with 3 different item numbers because he didn't have enough of one. Scolded me throughout entire time. Guaranteed they all would fit. Only one did. Went across the street to find correct ones. Back to Auto Zone to return all nuts. Another salesman returned my cash WITHOUT asking why the return. Couldn't care less.
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February 2023 by Psmooth Bottom
I went there Monday and the lights were off.. door locked. Huge girl standing behind the counter looking at me.. it's 8:15. What time do you plan on letting people buy parts? This store is a mess and the employees don't care
