AutoZone on Penfield Rd in Rochester is a leading retailer of auto parts and accessories. Customers report prompt and friendly service, with staff frequently going above and beyond expectations. Reviews highlight employees who provide great help, offering patient and efficient assistance with parts like batteries, wipers, and headlight bulbs for various vehicle models. The service is often described as pleasant and highly recommended. A key benefit is that staff commonly install items like batteries and wipers for free at the store, even in difficult conditions, saving customers time and frustration. This fosters kindness and leaves customers happy with their vehicles running again.
Above and beyond service, the most and best help ive ever received from an auto parts store hands down. Cant express my gratitude enough with a special thanks to Todd W. who showed exemplary service and helped me more than I could hope or ask for. Thanks again
June 2026
Employee let me in a couple mins after close to buy coolant. Much appreciated!!!!
May 2026
Rowan helped me out with replacing my battery, was very kinds and attentive!!! 10/10 customer service
