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November 2023 by Ron Vargo
Go to location for car parts purchases. Clean store and staff is very helpful.
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November 2023 by Kelly Tullar
Bought a battery a little over a year ago. This was the second one and it died just like the first one. Called to see if we could return it since it it was still under warranty and they said yes. Get to the store and was told they couldn't return it. How are you going to tell us 1 thing over the phone then another when we get to the store? Then offer a $10 gift card to the store. We don't want that we want the money back for a battery that should have lasted longer than a year.
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November 2023 by william ramage
Excellent service from everyone. Traylan went above and beyond to assist us. Thank you!
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October 2023 by John Mitchell
I don’t like going to no other Auto Zone store but here great customer service and good advice if needed!
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July 2023 by JACKIE KEISER
A BIG Shoutout to Sebastian of the Chili AutoZone. When I required new windshield wipers and didn’t know how to select them Sebastian was very patient and gave me my choices explaining each allowing me to make an informed decision. He then proceeded to install them at no charge (apparently an AutoZone courtesy) and respectfully declined my offer of a tip (which he absolutely deserved) He was very pleasant the entire transaction; even now it gives me a good feeling that I chose that location. Thank you Sebastian and AutoZone.
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July 2023 by Karen P.
I love this autozone! Not only do they offer many good sales often it's a great place to go if you're out of toilet paper at home and need to drop a deuce! The bathroom is so comfortable it really made me feel as i was right at home. A wonderful porcelain throne! 10/10 will be back!
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May 2023 by Josh Hh
Very racist staff & don’t help & hiring anybody there with no knowledge on cars
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April 2023 by Dreamz ComeTru
Have you guys met Sue? I think she builds cars on the low lol...This beautiful women has mastered her craft & is great at what she does ?? How awesome it is to see a women doing this job at Auto Zone!! And to do it at top tier ?? Very informative, smart, savvy and correctly done..Sue thanks for going over & beyond when you didn't have too but you did. ?Happy CustomerAngelie
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March 2023 by Jason Steenwerth
Sue is the very best!!!
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January 2023 by Wendy Ruth
I had the most delightful associate at AutoZone. Sebastian P. was so courteous, kind and genuine. This young man has customer service skills that exceed a 10! You are so lucky to have an employee like him. Thank you AutoZone.~Wendy
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January 2023 by Joe Anderson
Last weekend, I was struggling with replacing a head light bulb in my Mazda 3 and was questioning myself if I possibly purchased the wrong bulb. So I returned to AutoZone Chili Ave....and am so thankful for Sue coming to the rescue !! Sue, the store manager, kindly confirmed that it was the correct bulb. Further, without hesitation, she jumped into action and quickly offered to come outside and replace the bulb for me. Within moments, I was "good to go". Thank you Sue !! - for your outstanding customer service. You went above and beyond in an exemplary and very kind manner !! I'll definitely be returning to AutoZone Chili Ave. for any and all future auto part purchases.
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November 2022 by Walter Briggs
Asked the counter clerk about oil treatment I was buy; he told me he knew nothing about it. He pointed out guy stocking items who should k now. When I asked him he just said " can't you see I'm busy?". Putting items on the hooks in front of the counter was so important he lost a $18 sale and a future customer.The 4 and 5 star reviews must be from friends, family and employees.
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November 2022 by P
Awesome customer service. Very knowledgeable. Willing to help out in any way they can. Sue was terrific and so was her co-worker this afternoon. I appreciate the help. Thanks ladies!
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August 2022 by anthony bianchi
Manager on duty this morning of August 25 was super nice and helpful greatest me when I walked in and was quick to help me find my item and get checked out.
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August 2022 by John Spaulding
Chain auto store. The employees sometime help change batteries and wiper blades, the wait can sometimes be long.UPDATE - staff is understaffed. They have most products in stock. They can't do diagnostic testing or battery replacement anymore from COVID.