Barnes & Noble University of Rochester is a unique bookstore that caters primarily to the University of Rochester community. While it offers a selection of books, the store is half-filled with Rochester/UofR memorabilia, giving it more of a gift shop feel than a traditional bookstore. The staff is generally described as great and friendly, though the customer service has been noted as lacking in some instances. The book selection is smaller compared to other Barnes & Noble stores, and the store is not affiliated with the larger chain, meaning members cannot earn points. The store's location in the College Town area is convenient, with parking available in the back. However, the upper level is closed to the public, and there is no public restroom available, which has been a source of frustration for some customers. Overall, Barnes & Noble University of Rochester is a specialized bookstore that serves the needs of the University of Rochester community, with a focus on merchandise and textbooks rather than a comprehensive book selection.