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February 2024 by D G
Very courteous and helpful staff
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January 2024 by Amber Dicesare
They are so friendly.
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September 2023 by Trey sanders
I definitely like to thanks to these guys for the service they did on my expedition. Had an emergency on my expedition with a break line and he was able to get me in the next day. Not even 08:00 I got a call about my truck being done. The staff was extremely polite. You guys definitely have a new customer. Thanks
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September 2023 by Ned Storm
Top notch service, very good communication. Worked through a problem for me and made logical sense of it all throughout the repair. I will definitely return for other work when needed.
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July 2023 by Liam King
The people over at bassets are truly genuine and helpful! Have no doubt in my mind that these are the best mechanics in all of Rochester, whenever someone is in need to a trustworthy mechanic I will always recommend the fine people over at bassets!
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July 2023 by Mike Lipary
Everything and everyone did a perfect job. Had service at another shop 3 times and couldn't fix it. Scott new what the problem was and fixed the mistake and it was easy.Thanks to the whole staff.Excellent!!!!
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July 2023 by Nathan Kirsch
Great shop super friendly and super helpfulService: Tires
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May 2023 by collin preston
Very friendly mechanics and the work is always thorough and meticulous. Happy customer!
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March 2023 by jim gagliano
Excellent as always, goes the extra mile to make sure your vehicle is fixed the perfect way
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March 2023 by Amy Sandhu
Swift service, trustworthy, and good prices
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March 2023 by OrigamiFullOfGrace
This shop goes above and beyond! Honest, superior work and crazy exceptional customer service. We are so happy to have found them for our daughters car in Rochester. A true gem and 100% recommended!
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February 2023 by Patricia C.
Five plus stars! Bassets was recommended to us by a local resident. We have a college student in Rochester and needed an honest, reliable place to service her car. Best recommendation ever. They did exceptional work and the helped us out in a tough situation. Superior work and customer service as well! A gem in Rochester !
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November 2022 by karen candelaria
My husband and I both use Basset Service for all of our vehicle's needs, they have always been very honest and trustworthy, they never try to push more than what is actually needed. I would and have recommend them, and will continue to use them for all of our vehicle needs.Services: Engine repair
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September 2022 by Rós Gerich
Overpriced!Charges over $100 for a service other businesses do complimentary.
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June 2022 by Peter Cartella
Made an appointment for my NYS Inspection and done with in 40 minutes.Great service!
