Basset's Service Center is highly regarded for its exceptional service and skilled mechanics. Customers have praised the shop for diagnosing and fixing complex engine issues quickly, often when other shops could not. The staff is noted for their politeness and excellent communication, making the repair process clear and understandable. Many reviews highlight the shop's honesty and commitment to customer satisfaction, with several customers expressing a strong desire to return for future work. Basset's is described as a trustworthy and reliable choice for anyone in need of automotive repairs in Rochester, earning high recommendations from satisfied clients.
The one thing I like about going to Bassets is the honesty about their business and how knowledgeable the people who work there are. Milly the secretary is amazing. Always a 10/10.
September 2026
My favorite place to go for car repair. They are very friendly and their prices are fair. I don’t feel like I’m being taken like other places. I highly recommend.
June 2026
Excellent service! Great people, very helpful and quick efficient service!
