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March 2025 by Just.G. Dispatcher
If you do a paid online order with a pick up at this location. Just go in and take your order and leave, the cashiers don't care about seeing your ID or scanning it so it gets marked picked up. In fact if you want to take anyone else's order go right ahead because they are just sitting out in the open!
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March 2025 by Raymond Dukes
Drove 20 minutes to pickup my prescription and at 130 was told they can't help me because they're going on a LUNCH BREAK lol seriously switching pharmacy locations ASAP
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February 2025 by Jeffrey Cellini
I typically pick up all of my prescriptions from this particular store; staff in pharmacy is generally friendly and polite; store is normally in good condition with most items in stock;
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August 2024 by Chris Green
Unreliable information and service. Went in on August 5th a little before 5:30, the person that helped me out at the pharmacy register told me it would be ready in 20-25 min. I left and came back at 6 and another person told me it would be ready in 20-25 min. It is a prescription I need so I will have to go back and get it, probably will change pharmacies, it has been a nightmare trying to get this one prescription.
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June 2024 by Anna Marie Lico-Alfano
Looking for certain items we received help from the team leader his name was Steven. We were looking for the items that I had on my card from my email. And from the coupons on a receipt. I love this store too find what I need with out a crowd..
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May 2024 by Dorothy Greer
Drive thru for prescriptions.
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April 2024 by Joan Davis-Gentry
Excellent Customer Service!
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January 2024 by Hari Krishna
They didn’t complete my medication pick up ready with 4 hours of time, i will change to other Rx providers
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December 2023 by Jessica T.
The pharmacy manager Lindsay was rude, cold and had no compassion for a sick patient. I had to beg her to fill a medication they had known about for 3 days. Then- when I asked her to fill it I was told it might be a 2 day wait. I believe she was in judgement of me due to the type of medication, and had zero compassion. I was treated like garbage. Never ever use this pharmacy- because the manager of the pharmacy there is a completely disrespectful person without customer service skills. I had to beg for my medication. then it was as if she was doing me a favor. it's a disgrace.
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October 2023 by Jon B.
Stopped into this CVS Wednesday night for my Covid booster as the one I normally use (12 Corner's) is not administering this booster. Easy in and out off E. Henrietta, store is large, bright and seemed clean. Vaccine process was easy, minimal wait and painless, thank you health care worker :) lol On the way out grabbed some holiday candy, overpriced but expected, definitely an ok location to use if you need health, beauty supplies, or pharmacy, thanks for the vaccine.
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September 2023 by Charles Hyde
My girlfriend did orientation here never got paid. So she quit. Probably the worst cvs in rochester
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June 2023 by Alyssa Whitley
The only requirements to work here seem to be 1) being the stupidest person alive and 2) having a pulse
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June 2023 by Patty McGough
The pharmacy staff is exceptionally helpful, professional and friendly!
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June 2023 by Carla G
Went in to go pick up my photos from this location. When I arrived no one was standing at the front of the store to greet me so I went to the photo pick up section where this girl was standing behind the counter on her phone. I asked if she was working the photo counter and if she could help me in which she replied “IM ON MY BREAK!!” and grabbed her lunch and went in the back. Well if you’re on your break shouldn’t you be in the break room? Not behind the counter like you’re able to help people. Was appalled by the customer service I received and will not be returning.
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April 2023 by faysil2012
CVS is Sucks I called in for my daughter prescription today and pick up and when home and they fill the Wrong prescription now she blamed me oh you called in for this one I show her the empty bottle have the RX# but she still won't admit need to do business with small pharmacy for sure.They charge my insurance 117.00 dollar for medicine I didn't ask for it very Rude some of the employee ?
