Delta Sonic Car Wash in Penfield, NY, is highly praised for its friendly and helpful staff, as well as its honest and caring management team. Multiple reviews highlight the excellent customer service provided by employees like Nic, who filled tires for free in cold weather, and Jake, who assisted customers with tire pressure issues in a polite and accommodating manner. Customers appreciate the genuine kindness of staff members, noting their conscientiousness and readiness to help, even in challenging weather conditions. One memorable experience involved the staff returning a lost wallet that was found with no items missing and even extra cash, which deeply restored a customer's faith in humanity. Additionally, Kristina and Christina received praise for their professionalism and friendliness while detailing and washing cars, with Christina working diligently in the snow. Overall, the business is recognized for its honesty, kindness, and dedication to customer satisfaction, making each visit a positive experience. The staff's hard work and genuine care leave a lasting impression, showing that good customer service still exists.
