Bob Johnson Kia, located in Rochester, is dedicated to providing a clear and simple car-buying experience for customers seeking both new and used Kia models. The dealership is committed to top-notch customer service, ensuring that buyers are well-informed throughout the purchasing process. Many reviews highlight the helpfulness of the staff, including sales representatives who guide customers through options and keep them updated on their orders. Customers appreciate the smooth transactions, with one noting it as the easiest auto purchase in 25 years. The service team is also recognized for their prompt responses to issues, with quick follow-ups to address concerns after the sale. Reviewers mention the friendliness and attentiveness of the staff, who work hard to meet individual needs. Whether it’s a trade-in or a new purchase, Bob Johnson Kia strives to make the experience enjoyable and satisfying. Many customers express their willingness to return for future purchases, recommending the dealership for its reliable service and support. Overall, Bob Johnson Kia is praised for its commitment to customer satisfaction and its ability to exceed expectations in the automotive buying experience.
George is very knowledgeable and helped me a lot in the buying process of a new car. Really recommend Bob Johnson!
September 2024
Scott was very patient and helpful. He answered fully answered all my questions and was very straight forward.
September 2024
Salesman Thomas Baker and the rest of the Bob Johnson staff helped me find a perfect car that fit within my tight budget! Amazing customer service and a great deal on a great car.
