-
July 2025 by Cindy Patnode
Very quick service
-
July 2025 by camny26
Lots of parking. Quick trip. Knowledgeable people.
-
July 2025 by Tim Wilkes
FedEx is no longer reliable. I'm not sure what happened to this company. FedEx used to be a life safer for urgent packages. They do not even attempt to reach me now. They just put a door tag on my door. Also, if you speak to someone at their customer service number, they don't even know if their own facilities are open for pick up. I can get more information from Google Maps than their own people!
-
June 2025 by Big Tim
Ok. The normal counter person was not working, so it took a little longer than usual. The shift change was happening and all these people came in to load trucks or whatever. No uniforms, and some people looked dirty and were wearing pajama bottoms. Typical rochester fashion I guess.
-
June 2025 by Jes S
Would give zero stars if I could. The issues I have had simply trying to get one package delivered is ridiculous. The reps when you call point blank lie to you and don’t listen to what you say. Supposedly my package will be available to pick up tonight. But I truly doubt it. From now on if I see a company ships with FedEx I am not ordering. UPS has NEVER given me issues like FedEx has. Do not use if possible.
-
June 2025 by Terrell Watkins
The driver never knock on my door or use the door bell. U got them on my ring camera. I had to pay $20 for next day shipping and now I’m scared it’s my IPhone 16 pro max and Apple Watch Ultra 2. Then I told them to leave at the my FedEx location and now I’m getting text message saying my phone will arrive tomorrow. I just hate FedEx for real and now I know just get it from the store. Now I’m scared that someone from that company going to steal my phone and watch. The crazy part is was home. FedEx ya really gotta do better cause ya going to lose at lot of business. I’m start asking companies or looking on their website to see if that FedEx got contract with them and just not order.
-
April 2025 by Ronda Skelton
Wow prices have gone up
-
April 2025 by Barbara Carris
What I ordered came on time, no damage, great service.
-
April 2025 by j s
I've had two deliveries stolen originating from this location and another screwed up beyond belief. Management needs to increase unannounced inspections, quality control, and monthly random surveillance of drivers during actual deliveries. I suspect this porch pirate activity is aided by staff on the inside.
In the meantime Im routing all of my deliveries to UPS to be held at the hub for pick up.
-
March 2025 by paull213
Fed ex is the worse delivery service to receive deliveries from, by far
-
March 2025 by Gregg Wergin
Superior customer service and the employees smile!
-
February 2025 by time tranz
They are TRASH. Over night Guarantee is a joke. They do not give refunds. Stay away. Use USPS or UPS. Zero Stars
-
February 2025 by Terrance Ray Trybus
Friendly staff.
-
February 2025 by Lethal Fuse
This is a direct fedex location and dropping a package on Friday morning doesn’t ship out until Monday but at jefferson rd a fedex print location the packages ship out all weekend up until Saturday. Really wont be coming here anymore the speed of shipping is terribly slow and nobody is ever working here just standing around talking and under staffed
-
February 2025 by Chasity Daughters
Employee was very friendly
