Fonte Surgical Supply Inc. is a trusted provider of Home Medical Equipment and Uniforms in Rochester and upstate New York. The business is known for its caring and professional staff who prioritize customers and employees alike. Customers appreciate the quick response and support from the team, especially during urgent needs such as transitioning home after illness or injury. The staff is praised for their patience, kindness, and willingness to answer questions, making the experience smooth and supportive. Many reviews highlight the dedication of staff members like Tom, who goes above and beyond to help with equipment issues, and Matthew, who expertly assesses and builds custom wheelchairs to ensure comfort and proper fit. The team also works closely with occupational therapists and caregivers to deliver solutions tailored to each individual, such as improved wheelchair design and support. Customers consistently commend Fonte for their quick service, attention to detail, and genuine care, which helps improve the quality of life for those they serve. Overall, Fonte Surgical Supply Inc. is recognized as a reliable, friendly, and caring business that provides practical, affordable medical solutions and support for health and mobility needs.
Courtney is an excellent customer service representative from Fonte Surgical Supply! She answers all of my questions, explains the process of procuring my prescription, and has a way about her that helps me be comfortable explaining my issues to the end of having my needs met in a timely fashion. Thanks Courtney!
March 2026
Courtney was great in helping me reorder my supplies, quick and direct! Thank you
March 2026
I have gotten supplies and medical equipment for my special needs son from Fonte for years, and Courtney from Fonte has always been very professional, knowledgeable, and friendly. She has always helped to make sure all of my son's needs through there get processed in a timely manner.
