Glenbrook Manor Apartment Homes
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40 Hazelhurst Dr, Rochester NY 14606 Hours
About Glenbrook Manor Apartment Homes
Glenbrook Manor Apartments in Rochester, NY offers a comfortable and convenient living environment with a variety of studio, one, and two-bedroom apartments. Set back from busy streets, the community features beautiful woodlands and nature trails, providing a peaceful atmosphere. Apartments come with wall-to-wall carpeting, extra storage, and the unique option for residents to paint their walls, allowing for personal customization. Residents appreciate the clean and orderly complex, where grass is cut regularly and snow is plowed promptly. The community is pet-friendly and values safety, with security doors at both the front and back entrances. Maintenance staff respond quickly to issues, and recent upgrades include the installation of new washers and dryers, which were praised for their quality and efficiency. While some residents note that rent and water bills fluctuate unexpectedly, others mention that utilities and benefits like a pool and dog park add value to their stay. However, there are some concerns. Noise from neighbors can be an issue during daytime hours, and some residents wish the complex would improve snow removal in parking areas and maintain garbage areas better. A few residents have expressed frustrations regarding neighbors who do not follow rules, litter, or leave common areas messy, which sometimes impacts their overall experience. Additionally, some residents feel that the presence of certain tenants affects the community atmosphere, and a few have faced challenges with office staff regarding assistance with food stamps and other services. Overall, Glenbrook Manor Apartments provides a safe, pet-friendly, and well-maintained community with friendly management, making it a suitable choice for those seeking a peaceful place to call home.
Most Recent Reviews
June 2025
The maintenance team is on top of emergencies and handle regular requests in a reasonable time. I just moved out to go on my next adventure. The final walkthrough was easy and the inspector was very reasonable.
February 2025
Generally a positive experience. Management can't help if neighbors are louder than I am comfortable with during day time hours. It's apartment living. Expect stuff like that.
One thing they could do is plow the parking spaces in addition to the driving lanes in parking lots and keep garbage areas clearer.
November 2023
Rent is being raised and lowered every month as well as my water bill and the same two people live here and we both work all day so I don’t see how my bills fluctuate like that.
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