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December 2022 by Joe Pimm
I am very glad they offered a fuel oil prebuy this year, they do a great job.
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November 2022 by Larraine Smith
Very good service from the Penn Yan group. Deliveries are timely and efficient. Calls to them are taken care of promptly by friendly personnel.
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November 2022 by Jerry Clearman
Dependable deliveries. All promises kept. Extra consideration shown when needed or requested.
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November 2022 by Michelle Brooks
Service is good but it is very expensive. Nothing much has changed. You are still too expensive. Please lower your rates.
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November 2022 by Dawn Denner
It took 4 trips out to fix our furnace. Finally they had to use an independent contractor to fix it.
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November 2022 by Raymond Fiore
Friendly staff, great prices, pleasure to work with.
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November 2022 by Randy Scroger
Hometowne is great to deal with, wonderful service and friendly staff. They need to find a better way for leaving bills after a delivery as two of them blew away on me this year, which created extra work to call for an invoice.
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November 2022 by Casey Dunne
Excellent service since day one. Switched to them from Kirkwood/Noco and its night and day. Rapid responses, helpful assistance and punctual. Fuel prices are ridic right meow so I loathe refilling the tank but like, Hometowne helps make that sting less. Tom was a great POC when I started shopping around for a new oil company and hes still great at taking my calls even though they already have me as a customer. Would def recommend to family and friends. Fantastic lady at the front desk too. Cant say enough good things about them. A++
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November 2021 by Mark Mattice
Renting a residence, that for the first time required me to heat using oil. I submitted a request for how the process worked and the staff at Hometowne Energy were awesome at explaining the process from setting up an account to when to alert them to come and refill the tank. Very professional and accessible at all times!
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November 2021 by Chris Cordes
Great value and pricing. When establishing service, a very friendly, qualified, knowledgeable rep. met with me. Pre-bought propane in summer for following heating season CHEAP. Always timely tank fills and great communication. Highly recommend!!
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November 2021 by Rob Nelson
Called for new service. They were prompt and professional. Came and set a new tank, checked everything thoroughly. I like the idea of supporting small local business! Very satisfied with their service.
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November 2021 by Mark Watt
Service was great until my most recent refill. My account was charged for another customers fill and it took 3 calls to correct. There is also an early pay discount which wasn't corrected from my december invoice which was part of those 3 calls and still hasn't been fixed so a 4th call is going to be made. The rewards program needs to be updated to let you know when you qualify for that reward instead of showing it, but just saying you don't have enough points. Overall I'm happy with them and understand its a challenging environment these days. Without the last 2 months glitches, I'd give them 5 stars.
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November 2021 by Marc Ornstein
Always great service and a good price, especially with the pre-buy option.The one time I ever ran out of propane (my fault because I drastically changed my heating pattern) they were here within an hour of my calling, on a Sunday night, not only with the propane but also with a technician to make sure everything was working correctly. A great company to deal with.
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November 2020 by Bob Zavaglia
I have been an extremely satisfied customer of Hometowne Energy for years. From the office staff to the driver's that deliver propane i couldn't be happier. I highly recommend them !!
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November 2020 by Seth Clearman
Deliveries are always on time and customer service courteous and efficient. The website can be challenging when trying to pay your bill online, but overall a very convenient service