KeyBank's branch is highly praised for its friendly and helpful staff. Customers often mention being greeted warmly with “Hellos” and receiving prompt assistance, which improves their overall experience. The staff are considered kind, understanding, and respectful, taking the time to explain banking details and provide good financial advice. Many customers appreciate the quick service and thorough answers to their questions. The branch has a welcoming atmosphere where customers feel valued, treated like family, and confident in their transactions, whether large deposits or withdrawals. Long-term clients have trusted this branch for over 20 years, highlighting consistent excellent service and respectful treatment. Overall, the branch is seen as a caring place with dedicated staff who go above and beyond to meet customer needs, making it a trusted and preferred banking location.
I hate I opened account with this bank. The person who answered my called was very condescending and put me on hold for mor than 15 minutes. I am going to close this account, I am glad I did not close my other account yet!
July 2024
Had an incredible experience! Thanks everyone who helped me resolve my problems) Especially thanks to Maxine !
May 2023
This branch is always so helpful! Any question I have is answered thoroughly, quick service, and kind staff that always greets me with a smile!
